Question about Tomtom ONE GPS Receiver

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Password the previous owner had put a password and forgotten it

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  • michael burns Jul 16, 2008

    hlpe me please i have tomtom one my house number is 1-718-658-3690 i live at 144-09 109ave jamaica ny 11435 the guy give me the tomtom gps he does not know the password help me now i cant get into the gps everytime iturn it on i need to put a password tomtom one edtion

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I purchased used garmin gps nuvi 200 and i like to change registeration with my username and passord


You must have the original password that the previous owner used. You should be able to make the changes then.

Jan 14, 2011 | Garmin nuvi 200W GPS Receiver

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I bought my garmin that has a previous owners password how do i change the password or get rid of it all together


I've been trawling for unanswered questions; this information may be too late for you (or perhaps it may help you resurrect a useless machine which you have put away) but it will certainly help others searching for advice with the same problem.

You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose. Clearly this option is not available to you in this instance unless you know the person you purchased it from.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

Sep 10, 2010 | Garmin nuvi 205W GPS Receiver

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I lost my owners manual for my garmin 765T GPS device, and dont wish to ship it to be unlocked. how do i recover a new unlock code?


Garmin is the only source for unlocking a previously locked GPS when the security unlock code is forgotten. This security code is optionally created by the owner, it is not in any manual. Unfortunately, if you're unable to demonstrate proof of ownership to the CSR at Garmin in such a way that is satisfactory to them, return on the GPS is the only remedy.

This is Garmin's theft deterrent system at work. Too many times, people looking for this information have simply come into possession of a device that does not belong to them. If you are the owner of the GPS, you should be able to recall the security code you created and be glad that your interests are being rigorously defended. On the other hand, if you have stolen the device.. well, I can't say what I really think here.

Jul 08, 2010 | Garmin nuvi 765T GPS Receiver

1 Answer

Forgot password


I've been trawling for unanswered questions; this information may be too late for you (or perhaps it may help you resurrect a useless machine which you have put away) but it will certainly help others searching for advice with the same problem.

You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

May 13, 2010 | Garmin Nuvi 350 Car GPS Receiver

1 Answer

My gps is locked and it needs a password to unlock but i dont know the password how can i unlock it to have access on it?


If you have forgotten the PIN, take the unit to the location at which the PIN was set. The unit will unlock and you can reset the PIN. Your only other option is to send the unit back to Garmin. Be aware, however, if you are not the owner of record Garmin will NOT return the unit to you, and may alert law enforcement if they suspect the unit was stolen.

Mar 07, 2010 | Garmin nuvi 205W GPS Receiver

1 Answer

Forgotten Garmin 200 password


I've been trawling for unanswered questions; this information may be too late for you (or perhaps it may help you resurrect a useless machine which you have put away) but it will certainly help others searching for advice with the same problem.

You have Garmin Lock activated on your nuvi: there are only two ways you can unlock it.

1. Enter the PIN code (but you clearly don't have it or you wouldn't be reading this).

2. Take the unit to the Security Location you chose when activating Garmin Lock: it will then unlock without the PIN code and you can then either reset the PIN or disable Garmin Lock. The Security Location should not be the owner's home address, but many owners ignore this recommendation. Many owners choose their workplace or a close friend or relatives address for this purpose.

If neither option works then your unit is useless unless you send it to Garmin with proof of purchase. Garmin charge for the service and if your maps are not up to date then it's really a waste of money as the investment would be better spent on a new unit with current mapping.

I hope that you manage to either fix your problem using my advice or at least can decide whether to abandon the unit and buy another.

Feb 20, 2010 | Garmin nuvi 200W GPS Receiver

1 Answer

How can i unlock my garmin nuvi 200. what steps do i have to do to access my garmin.i bought my garmin from a friend who got it at a pawnshop.and its asking me for a pin that i do not have.can you help me?


Since you bought the device used, it's likely the previous owner did not clear the passwords and data. Short of tracking down the previous owner, there is no way to unlock the unit without doing a factory reset. Here's a guide to reset the Garmin GPS units to their original factory settings.
http://www.mydigitallife.info/2009/06/09/how-to-reset-garmin-nuvi-gps-device-access-maintenance-mode/

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Bought tomtom 3rd edition on ebay from florida Ilive in canada and have no proof were I got it . My problem is I put in a password and do not remember what it is . Tomtom customer support says they can...


If you have forgotten the password, you have to send it in to TT Support, according to this:
http://www.tomtom.com/support/index.php?Language=1&query=password&FID=4616

And, yes, you have to prove that the unit belongs to you.
Can you get hold of the previous owner for original receipt?

I cant see any other solution...

Apr 15, 2008 | GPS

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