Question about HP LaserJet 2420 Printer

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HP Laserjet 2420- Late Paper Jam

I have a HP laserjet 2420 that gives me a late paper jam quite often. It needed a maintenance kit, so I bought a kit and installed it, and it still gives me the same error message. Any Ideas on what may be causing this error message?

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  • varindershar Jul 01, 2008

    paper jam when i give print

  • Anonymous Oct 01, 2008

    My piece of equipment keeps stating "Jam Inside Rear Door" however I have taken out all the paper that was jammed but the message continues to come up....How can I fix this?

  • LSVIVERA Oct 21, 2008

    I HAVE SAME PROBLEM ONLY HALF SHEET WILL COME OUT AND PAPER JAM. IN THE DISPLAY IT SHOW 13.4 UNEXCEPTED ERROR.

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1) Your paper tray may be too full, makes it heavy to lift and not enough pressure for the pick up roller.
2) Pick up roller is slippery, wipe it clean with alcohol to make it abbrasive.

Posted on Jul 08, 2008

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Hope this helps you and please rate me
Thanks J

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