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Hi, The nozzle may be blocked. So take out the colour cartridge and place its nozzle in a bit of water for about 10 mins. Bring it out and dab the nozzle with folded paper. If the tissue is blotted with the three colour it means you have unblocked the nozzle. Try now to print after returning the colour cartridge. You may need to repeat to get good results. Thank you!!
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Not normally but the black print head nozzles maybe blocked. Inkjet printers need to be used frequently to prevent ink drying out and blocking the print head nozzles. If the print head cleaning maintenance routine does not clear the blockages, then print head needs replacing, but it may be expensive. It may be more cost effective to buy a later model and better printer than replace the print head.
Hi:
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.
Some simple things to try are :
1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.
If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.
Have you performed a print head cleaning? If not, follow the instructions below:
1) Press <Menu> on the panel repeatedly until [Maintenance] appears on the display
2) Press left or right arrow buttons until the cleaning setting you want appears, either [Head Cleaning] or [Head Refreshing]
3) Press the <OK> button.
Note: Head cleaning should be attempted first, and may need to be done more than once. Examine the results of the test page.
Head refreshing is more aggressive, uses more ink and should only be performed when necessary (ie. when multiple head cleanings failed to solve your print problem).
If it ran dry before you replaced it then you need to do a deep clean of the head. This can be done under the maintenance tab of printer properties. If that doesn't get it working then physically remove the print head and clean it with a water moistened cotton bud (make sure you use a separate cotton bud for each ink nozzle). Running a cartridge completely dry can (and often does) damage the print head (overheats due to lack of cooling provided by the ink flow).
I just installed a new black ink cartridge and it won't print. My new color one will. It worked fine until it ran out of ink and I replaced it with a new one.
this clearly indicates that the printhead of your black cartridge is completely blocked and it needs internal cleaning which cannot be done by printers cleaning commands.the print head has to be removed from the printer and and then cleaned with isoprophyll and soft tissue very slowly and gently.if u dont have a technical idea taking it to the repair center is advisable.
Fix ink cartridge I had same problem. I must have ran the clean cycle more than 30-50 times over a period of days. That never made any difference. I was about to toss the whole thing but figured I would try one more thing. If it didn't work I would be in no worse shape. Here is what I did. Took an almost empty black cartridge and inject a lot of 100% Acetone to dilute ink. Left some black in it since I didn't want to think it was empty. Inserted this cartridge and ran the cleaning a few time. IT WORKED. I used my word processor program and filled a page with large bold font characters and printed a page or two. Each page cleared more nozzles. After doing this cleaning/printing a number of time, I put in the full good cartridge. Ran the cleaning a few time to eject any of the Acetone diluted ink. Ran the printed page a few time to remove more of the diluted ink. Everything seems to work now.
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