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well...the CD you are talking about can be procured from another user or from your phone's official home-page(if any). The upgrade for windows 5/6/6.1 is possible only if your pocket pc has at least 128 of RAM 64 ROM and a processor of at least 300MHz(i tested under these conditions and it worked fine for win 5 mobile and it worked a bit sloe for win 6).For win6.1 you require double the amount of resources. Plus of that, I don't recommend you upgrading because the fact that your device is a bit old can be an important factor for this upgrade.
Hi. You can hard reset your device by pressing the left and right upper softkeys at the same time, and while pressing them press the reset hole with the stylus. Don't forget to get a backup of all your data since a hard reset will erase your data. Hope this helps.