Question about Microsoft Xbox 360 Console

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Disc ring my 360 is leaving a big ring scrach on all my 360 gamrs do you know what could caus that

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While disc scratching is known to occur if you move your XBox360 console from vertical to horizontal position while the disc is spinning or by bumping the console while the disc is spinning, there have also been reports that discs have become scratched when the console has not been moved at all. The official line from Microsoft is: "If you are experiencing scratched discs without moving your console you should contact 1-800-4MYXBOX for warranty support from Microsoft." Unfortunately, Microsoft will not replace your scratched discs for free. Instead, they offer a scratched disc replacement program with a charge of $20 per disc. To take advantage of this program go to the XBox website and search for "XBox Disc Replacement Program".

Posted on Apr 15, 2008

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2 Answers

Disk is not working got a big scrach on it


fraserfergus

In regards to you having the scratch on the disk most likely this is where your problem is. Unlike a DVD or CD if a game disk will not work if it is too scrached up. The reason for this is most games have there own software they have to load for them to work where with a CD or DVD the data is just being read.

What you can try doing is going to your local game/movie rental place to see if they have a disk buffer to see if they can buff out the scrach. As long as it is not to deep they should be able to fix it.

Let me know if you have any more problems or questions

Issken
http://www.fixya.com/users/issken

May 09, 2010 | Microsoft Xbox 360 Wireless Controller

2 Answers

My XBOX(not a 360) won't read disks


Check to see if there are any scratches or laser burn marks on the discs. Scratches or marks on discs will render the game discs unplayable or will freeze the game and will often show a message stating “Disc Read Error”. Best remedy for starters is to clean the discs and make sure there are no scratches or marks left on the play-side of the discs.
Laser burn, looks like complete or partial circular scratches around your disc, also known as “the ring of death”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but professional disc repair services is normally required to restore disc laser burn damage back to "As Good As New Condition".

For further help on Xbox & Xbox 360 disc repairs or to get discs professionally repaired, visit:

www.discREPAIR.ie

Check the More Info Section & FAQ section for more details on disc repairs.


Send your discs off to a Professional Disc Repair Service and the discs shall be sent back as good as new.

If this laser burn scenario is consistently happening to your game discs, the games console itself may require repair. You should contact Microsoft for assessment and guidelines.

Mar 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Inserted disc into the xbox 360 elite 120 gb and now the disc has got a deep continous scrached ring around the face of the disc now the xbox 360 will not read the disc so im not able to play on it.


your dropped or tilted your 360 while playing the disc. this happens. there is nothing you can do except return it if you have a reciept for another one or buy another one. if you drop your 360 while its on with a game inside or you tilt it the disc inside will scratch up because of the spinner.

Jan 05, 2010 | Microsoft Xbox 360 Elite Console - Black

1 Answer

Xbox 360 problem with scratching disks


If your xbox is making that ring around your disc chances are you are playing your xbox standing up, if you lay the xbox down on its side this may fix the problem atleast it did for me. And as for the the midnight club freezing all the time it is still doing this on my xbox, copy the game to hard drive, and it should deffinitly limit the game from freezing, it worked for me.

Shifty Tazz

Jun 10, 2009 | Microsoft Xbox 360 Console

3 Answers

Big rings on the disc


A common problem that XBOX owners are reporting is if the console is moved during play, a whirring noise is heard and then when the disc is removed, very visible laser burn rings are found on the disc.


Laser burn, looks like complete or partial circular scratches around your disc, also known as “ring of death marks”. This occurs to discs when the games console has been moved whilst playing, from an upright to a horizontal position or vice versa or simply knocked against or the wires may have been just tripped upon. Discs are then impaired by a ring of laser burn, which is a circular scratch into the disc. Some home remedies may help with very light scratches on some discs but a professional disc repair service is usually required to repair any scratches or laser burn on discs. They can be fixed!!!

For further help on XBOX & XBOX 360 disc repairs, visit:

www.discREPAIR.ie Get Scratched Discs Repaired Back to "As Good As New Condition".

Check the “More Info” & “FAQ” Sections for further details on game disc repairs and related matters.

If this laser burn scenario is consistently happening to your game discs especially if the console has not been moved or bumped against while the discs is in play, the games console itself may require repair.
You should contact Microsoft for assessment and guidelines.

Hope this Helps!!!

Mar 27, 2009 | Microsoft Xbox 360 Elite Console

1 Answer

Xbox 360 dosent READ AND ROTATE WELL! PLZ HELP ME!


Hi there,

you will need to take this apart, and look inside the disc drive itself, and most likely tights some screws up as they get loose with the vibrations of the drive

Feb 16, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 leaves scraches on my game.


if your 360 is still under warenty with microsoft they will replace your games and your system. give them a call. If its not under warenty you will have to purchase a replacement disk drive as its clear the laser is off kilter. In the mean time i would suggest not putting any other disks into the system until the issue has been resolved. Good luck!

Jan 25, 2009 | Microsoft Xbox 360 Console

1 Answer

Ring around disc


This is a design fault on the 360 itself. You need to make sure that the Xbox 360 is NOT moved while the machine is switched on. You need to make sure that the xbox is secure and connot move because of vibrations.
When it is moved the vibration of the move causes the disc to wobble and comes into contact with the drive plastic underneath which causes the ring round the game.

Jan 02, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox leaving grooves in disc


unfortunatly this is a know issue with the 360, contact microsoft customer service support and they will replace it free, they know about the problem.

Aug 04, 2008 | Microsoft Xbox 360 Console

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