Question about SanDisk Sansa e250 MP3 Player

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My player won't turn on

When i plug it to the computer it won't charge or turn on

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You need to go to the bottom and click on the botton which indicates that a USB port is taken. OR you can go to my computer and search for a device and definately find it there.

Posted on Apr 16, 2008

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Make sure that the USB cable is properly plugged in and use the original cable.

Computer in Hibernation mode
Make sure that the computer isn’t entering hibernate or sleep mode while the device is connected. The computer must be on in order to charge your player.

USB Port 2.0
Make sure your player is connected USB 2.0 port (1.1 occasionally causes charging problems).

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Try plugging in different USB port (i.e. USB port in the back of the computer); sometimes the front USB ports have problem charging up the device.

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Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.

Latest firmware
Make sure to update firmware by downloading and installing the Sansa Firmware Updater.

I hope this helps, and don't forget to rate the answer.

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