Question about Genius EasyPen (K9418400)
have a problem installing the pen tablet driver. The tablet works fine
if I uninstall the gpen tablet driver. My PC always restarts after
installation of the tablet driver and it continues on restarting once
it detects the tablet (before the gpen tablet icon appears). It does
not restart when I disconnect the tablet. I have also downloaded the
driver from geniusnet.com and it's still the same, my PC always restarts once I point the pen in the tablet. My OS is WinXP service pack2.
I hope you can help me as I want to use the tablet for photo editing/retouching. I have installed/uninstalled the tablet driver and tried all the usb ports, uninstalled my logitech keyboard and mouse software and my PC still restarts after re-installing the tablet driver. I know the problem is in the driver or conflict with other programs cause the pen & tablet works as pointer/mouse after I uninstall the tablet dirver. I am just at a loss on what to do next , besides I have fully "googled" this product before I bought it and I thought this is a good value compared to the more expensive Wacom tablets.
Try to change usb port and reinstall driver some port on your PC may not regcognize it.
After I solve it , everything work fine :D
Posted on Jun 17, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Dec 09, 2011 | Genius G-Pen 4500, 4x 5.5 4x 5.5 tablet...
Mar 08, 2011 | Genius G-PEN F350 Ultra slim tablet....
Feb 18, 2010 | Genius G-Pen F610 (31100050100)
Mar 26, 2009 | Genius MousePen 8x6 (MOUSEPEN8X6)
Jan 17, 2009 | Genius G-PEN 450 (31100024100)
Jan 15, 2009 | Genius G-Pen 4500, 4x 5.5 4x 5.5 tablet...
Jan 01, 2009 | Genius G-PEN 450 (31100024100)
Oct 12, 2008 | Genius PenSketch 9x12 (PENSKETCH9X12)
May 25, 2017 | Genius EasyPen (K9418400)
1,812 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: