Question about Lexmark X8350 All-In-One InkJet Printer
When I first set up the printer (Lexmark All-in-One X8350) and downloaded the most current driver from Lexmark's website the scanner worked fine. That was in February or so last year, 2007. Around November the scanning function stopped working. Since that time I've been in contact with Lexmark and they cannot correct the problem.
These are the steps I follow to scan:
1) I open the Lexmark Productivity Suite
2) I select scan
I hear the scanner (the physical piece of equipment) running.
The scanning software or application stops working or freezes.
Today I received this from Lexmark:
The Vista drivers available on the Lexmark website do not contain the All-In-One Center. They are minimum drivers. Although the scan drivers are shipped with the web package, they cannot be used by the All-In-One Center since it is not included. Please use Windows Scanners and Cameras or Photo Gallery for Scanning.
Please follow the steps given below to perform the WIA scanning:
1. Click on "Start," and "Windows photo gallery."
2. Under "Windows photo gallery" click on "File" and " Import from camera and scanner."
3. Select the "Lexmark X8350 printer" and click on the import button.
4. To begin the scanning process, click "Scan Now."Same results: App freezes or hangs and nothing is scanned.
Is my Lexmark All-in-One so old that it won't now work?
I hope someone here can help me!
Right Click on My Computer/Computer if Vista........ Click on Properties then click on Hardware click on Device Manager...... On that list u will see the Printer Name with an exclamation Mark........ Right Click on that click on update Drivers...... Insert the CD to the drive....... Select Browse My Computer for Driver software..... Click on Browse and then Double Click on Computer go to Lexmark X*****.......... Double click on Drivers and then click on scan and then click ok........ Now click next it will say the hardware is ready to use then u can just click on finish and scan..... Thanku
Posted on Jan 25, 2009
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