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Bought tomtom 3rd edition on ebay from florida Ilive in canada and have no proof were I got it . My problem is I put in a password and do not remember what it is . Tomtom customer support says they can reset it if I show I own it I only have something from paypal saying I paid for it. Can You PLEASE help me or tell me you can ???THANKS A forgetfull old CANADIAN

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If you have forgotten the password, you have to send it in to TT Support, according to this:
http://www.tomtom.com/support/index.php?Language=1&query=password&FID=4616

And, yes, you have to prove that the unit belongs to you.
Can you get hold of the previous owner for original receipt?

I cant see any other solution...

Posted on Apr 15, 2008

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