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HP Cue Status Root has encountered a problem and needs to close.

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  • PerAas Apr 21, 2008

    J'ai reçu le message suivant de HP, mais mon PC continie d'annoncer que "HP CUE Status Root a rencontré un problème et doit fermer."





    "Cher Monsieur,

    Merci d'avoir contacté le support technique HP des produits Photosmart.

    Je vais essayer de répondre du mieux possible à vos questions.

    Si j'ai bien compris d'après votre e-mail, à chaque utilisation d'ordinateur, vous rencontrez le message d'erreur : "HP CUE Status Root a rencontré un problème et doit fermer".

    Le message d'erreur rencontré peut provenir d'une mise à jour récente du système ou encore d'internet Explorer.
    Suite à votre message, nous avons effectué plusieurs recherches. Ainsi je vous conseille de procéder comme suit :


    Solution 1 : Désactiver le rapport d'erreur :


    - Cliquer avec le bouton droit sur l'icône Poste de Travail, puis Propriétés.
    ou bien
    - Cliquer sur Démarrer/Panneau de configuration/Système
    - Sélectionner l'onglet Avancé
    - Cliquez sur "Rapport d'erreurs", en bas à droite
    - Choisir l'option Désactiver le rapport d'erreurs et décochez "Mais me prévenir en cas d'erreur critique".



    Solution 2 : Réinstallation de l'imprimante.

    Désinstaller le logiciel d'impression de l'imprimante puis le réinstaller à partir du cd.



    Solution 3 : Restauration système :

    1. Effectuer une restauration système avant le jour ou le problème est apparu.
    Pour cela parcourez le chemin suivant :
    Demarrer>tous les programmes>accesoires>outil systeme>restauration systeme.
    Si par ailleurs la restauration du système s'est avérée impossible à cause d'un message d'erreur par exemple, passer à l'étape 2.
    2. Allez sur l'utilitaire Ajout/Suppression de programmes et supprimer les mise à jours Internet explorer et de windows XP date à laquelle votre ordinateur n'a plus fonctionné correctement.
    Enfin redémarrer l'ordinateur puis testez.

    Par la suite, vous pourrez récupérez les mises à jours supprimées en acceptant les messages de mises à jours proposées.

    J'ose espérer que les informations fournies vous ont amplement éclairci.

    Veuillez agréer, Monsieur, nos salutations les plus distinguées,"

  • degaskins Jul 13, 2008

    Every time I start my computer, I come up with the error message:

    HP Cue Status Root has encountered a problem and needs to
    close. I can't debug or get rid of it. I have an HP Photosmart C3150.




  • Anonymous Aug 05, 2008

    i dont even know what the problem is

×

3 Answers

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  • 1 Answer

ça m'etonne plus que chez HP ils licencient un max , c est une réponse à la con et le mec y ferait mieux d"aller à la peche que de te repondre des conneries pareilles .
sous Vista.
methode rapides .
1 /Panneau de config
2 / outils administration
3/désactiver le service HPCUE
et voilà tu ne seras plus embeter parce truc de merde .
il doit avoir une autre solution pour virer définitivement ce probleme , on verra plus tard fais dejà ça et ton pc va demarrer normalement et plus vite .

Posted on Oct 24, 2008

  • torresjl Oct 24, 2008

    voir plus haut , je viens de répondre et de donner la solution pour Vista .

    A+

×

J' ai réglé mon problème.
Va à exécuter
tape msconfig
dans la fenètre tu va à démarage, tu as une série de programme installé au départ, tu décoche tout les programme intitulé HP.
Tu redémarre ton odi normale.
C' est comme çà que j' ai réglé le message de hp cue
Bonjour

Posted on Aug 23, 2008

Bonjour,
Cela se produit aussi sous Vista.
Même erreur et pas de solution

Posted on Jul 13, 2008

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