Question about Creative Labs Zen MicroPhoto MP3 Player

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Zen Vision M 30 Gigs Freezes?

I droped it about a year ago and it froze. I recently tried to turn it on but all it does is freeze on the logo and make clicking sounds. I took it apart and determined that it was the hard drive. I tried to recent it but it dosn't do anything. It dosn't get recognized by my computer so I can't download the new firmware. How can i get it to stop freezing without sending it in to creative. I don't want to pay the extra money. PLZ help.

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Hard drive shot you can try to reformat it
http://serviceman.site88.net/

Posted on Sep 03, 2008

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1 Answer

Freezes on the 'Rebuilding...' screen.


The same thing happened too me about six months ago after about a year and a half of using my zen with min. problems. It would freeze on 'Rebuilding..' and then there was an endless cycle of reset but eventually it would Rebuild completely and all my music and information was fine. It seemed to be playing fine but if it froze I had to start the reset game all over again. Then the real problems started. There are a few load screens before you make it to the Rebuild and it started to freeze on that instead after awhile. I was actually revealed when I froze on 'rebuilding..' and made it that far.
If you can get it into recover mode and reboot it seems to have less problems freezing but that doesn't even work for me anymore. Then occasionally when it freezes it starts to vibrate terribly and make a horrible sound. Then it stops and flashes hard disk problems.
This all happened slowly too me. It really wasn't worth the time I put into it trying to fix it. My advice is to work on getting a new MP3 player. If you can get it past the 'rebuilding..' your going to have to play the reset game every time it freeze and it will probably freeze more often.

Aug 21, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

My fm radio stopped working on my creative zen vision, and the display is all messed up. It also freezes for about 20 minutes when I turn it on. After 20 minutes, it will play normal, but it freezes...


Support for Zen Vision M on this site:

One of the Knowledgebase Solutions for "freezing" gives this answer:

Solution ID: 64087
dot-clear.gifSolution ID # 64087 -->dot-clear.gifdot-clear.gif -->
















Player is Freezing
Keywords / Key Phrases: freeze, freezes, freezing, hang, hanging, freezes at creative logo, at docked screen, rebuilding library screen, playing audio files, switching to other functions or menus while shutting down, freezes at recovery mode, freezing at music playing now screen


  1. Gently push the end of a thin object (such as a pin or straightened paperclip) into the Reset hole.
    The reset button for your player is located at the bottom of the player, to the left of the sync adapter port.



  2. Refer to the article below to access the recovery mode and perform a Clean Up.

    SID 64088: Accessing the Recovery/Rescue Mode of your Player

    Note:



    1. Clean Up scans a player\'s hard disk/memory card and removes any invalid links from the music library. It does not affect the working music files at all. It is recommended that you perform "Clean Up" first before formatting or reloading the player\'s firmware.



    2. It is advisable for you to clean up your player regularly if you are frequently transferring files from you computer to your player or vice versa.

Last updated: June 16th, 2009

Aug 08, 2009 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Help my creative zen v plus freezes and wouldnt start up.


**** YOURSELF AND THEN TRY TO TURN IT ON IT ACTUALLY WORKS ... DON'T BELIEVE ME GO DO IT

Nov 08, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Zen Neeon 5gb froze at Creative logo


You firstly should make sure about you dont have some autorun virus in your player.I had the same problem and i fortunately discovered an autorun virus in my player.I cleaned it and i started it in recovery mode.then i updated the firmware.it began working.you should try that.you can find the firmware upgrade program on creatives website.Good luck.

Jun 19, 2008 | Creative Labs Zen Neeon MP3 Player

1 Answer

Creative zen problems


You can try a firmware upgrade, but weird sounds are not good - indicate that a circuit diode has gone bad. Find out if you are still in-warranty, and replace the player.

Jun 18, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision M 30 Gigs Freezes?


reset it while the usb cable is in and afterwards,you try to see if your pc reads it...if it doesn't,take a hammer and smash it!!!

Apr 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen Vision M freezing during music upload.


Try to add your music a bit at a time instead of your whole library at once. That will freeze it. You can also try sync with Window's Media Player, which works a lot better than the Creative software.

Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Zen Vision: M Freezing During Music Upload


have you download the latest firmware from creative?
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Nov 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

It's permanently frozen


Sounds like you have a bad hard drive and will need to get it replaced. You should take it to a technician, or if you feel confident enough, buy another hard drive and install it yourself.

Aug 30, 2007 | Creative Labs ZEN Vision:M Digital Media...

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