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My DVD drive keeps saying put a cd in when there is already a cd in the drive

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Your restart your system when showing this problem.

Posted on Apr 15, 2008

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When i try to copy dvd it keeps telling me to insert blank disc even though one is in there i can burn cds but not dvd it tells me to put in writeable disk and ive put in dvdr-w and dvd-r and still it...


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I have an internal HP DVD Writer 740b that writes on CD but not on DVD. I tried Sony DVD RW and Memorex DVD-RW to copy files on but I failed. I use Nero Essentials to burn. The dialogue box keeps saying no...


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If you haven't done so already, flash the firmware of the drive to the latest available from HP.

Assuming that the drive worked with NERO previously, If that doesn't resolve, you will likely need to replace the drive.

If you have not used Nero with that drive for DVD media, you might try a different SW and see if Roxio/Sonic will see DVD media in the drive.

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IF you go to my computer or explore, and it does not work (EVER) then you either have a bad drive or bad controller.

More likely of the 2 is a bad drive. You can try a cd/dvd cleaning kit found at walmart, however it is unlikly that is the problem.

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3 Answers

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Its a dvd-rom drive. READ ONLY MEMORY.

That drive will not burn a dvd...it has to say dvd-r/dvd-rw.
or be referred to as a super drive.

Hope this helps.

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