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Siemens mobile is dissolved with Benq mobile in 2005.So you can approach the Benq center to service it.Address is given below SantNagar, 245A First Floor,, East Of Kailash New Delhi, Delhi 110065 098 10124668
U can contact here
Active Telecom, G-7, Vardhman Plaza, Plot No. H-3, Netaji Subhash Place, Pitam Pura, Near Netaji Subhash Metro Station,Delhi, 110024, India, Tel: 011-65667080, Email: email@example.com
do one thing dear go to the motorola centre and ask for the mail id of regeional office, they have to give it to u, if they don't give go to motorola's site and than findout the mail id or mobikle no. of the regional centre, and mail them or call them that u have allready given ur problems details to the centre but they haven't done anything and incase they do not provide u the same, u can send a mail that u are going to consumer forum they will return ASAP for them.