My internet connection works when i use the ethernet cable directly into my laptop, but i want wireless and it doesnt seem connect as soon as i un-plug the cable.
I have changed the network settings the password and tried numerous times to sign in but just keeps saying not connected!!!
The Sky technical woman i spoke to said that it could be my lap-top but it works fine in other wireless spots??
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Re: cant go wireless
I think the problem is not your laptop configuration. Can you check the setup configuration of the router it's maybe the wireless function is disable. Or try to reset the router to his default configuration. Press the reset bottom of the router for 15 second then try to connect your wireless connection if still not working setup again the router configuration.
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If you connect the computer directly to the modem, does it work? If that works then the modem is working. Now connect the computer to the router and the modem to the router. You will need to open the set up page of the router to check the settings of the router. You can set up the router without the CD also. It is very easy. Click Here for step by step instructions about how to set up the router
If your laptop has a wireless capability you should be able to connect to the wireless network of your router, just view the available wireless network select the wireless name of your router and connected to it if it already say connected try to disconnect the ethernet cable from your laptop and access the internet wirelessly..........
You have to check if your computer can connect to the modem with an Ethernet cable. This will tell you if the ethernet port on the modem is working. if that does not work call your cable provider.
Next thing after you get the instructions above done.
Press the reset button on the back of the router> press it in for 30 seconds then let go and pull out the power. Connect the router up the way it should be before you reset by the way. check if you have internet if you do not follow hte directions at teh link below.
After you've rebooted your wireless router...make sure you reboot the cable-company (or DSL) modem while the router is connected to it and on. The modem seems to recognize the router properly only in this way.
Simply unplug the power to the cable-modem and plug it in again.
If the cable-modem has a battery back-up you'll want to remove that as well.
it may be that the router is not assigning ip addreses properly, and is duplicating the ip address on all pc's. or you have done the windows diagnose and repair or detect problems.
Go to the properties of each wireless card in control panel>network connections and on the TCP/IP line click propertes again and ensure obtain ip address automatically is checked.
Also go into the routers settings and ensure DHCP is enabled to give all pc's an automatic ip address.
Restart all pc's and your router (not Reset) and you should get renewed ip addresses and be able to connect.