BenQ DVD±RW Burner
Problem for BenQ (99.B4S15.5F2) DVD±RW Burner

BenQ DVD Writer DW 1620 PRO




By Ross - usenet poster

" "
Using WIN XP HOME (Dell Version)

Hi, I've been to hell and back trying to download the latest firmware
updates. I goofed and downloaded an older version by mistake. I clicked
FLASH instead of EXIT.

Then when I restarted, I got an error message that WIN XP could not
certify the hardware and warned that continuing could cause problems. I
was heartbroken!

So I went back in and downloaded another, hopefully later version of
firmware. Same error message. But this time when I restarted, I ignored
the error message, and continued to let WINXP load the drivers for the
BenQ.  Despite the dire warning, I no longer get an error message!

BUT, I do want to download the fastest FirmWare..but.I have no idea
which one it is. And getting help from BenQ, for an OEM/Bulk  burner is
out of the question.   Anybody with benQ DVD writers?

Thanks,

MIke

Solution #1

posted on Aug 10, 2005
Not Rated)

Beresford

Rank: Apprentice 
Rating: 0%, 0 votes
According to the U.S. Benq website there is no firmware updates available
for this burner.  Where did you get the firmware 'update' you used?

Did this drive come with a prebuilt system (ie Dell) or was it purchased as
a bulk drive from Tiger, Newegg, etc.?

r.
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Solution #2

posted on Aug 10, 2005
Not Rated)

Reynolds

Rank: Apprentice 
Rating: 0%, 0 votes
I don't know if this will be of any help, but I just bought a BenQ DVD-RW
last week.  I got it from TigerDirect and when it arrived the Nero CD was
cracked.  So, I call TigerDirect and they give me BenQ's phone number.  For
what it is worth here is the number they gave me:  1-866-600-2367.  Not sure
if this will get you anywhere but there you have it.  HTH.  Brian
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