If you are not a technical person best thing to do is to show it to an expert. grinding noise means some part in the machine is running with the friction. and might brake something or scratch something. Find out persons who work on photocopiers in your area either samsung or Xerox. as this model comes with both the companies and Xerox people are generly better than samsung people.
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Pl. do test as per following.
1- empty paper tray.
2- pull the toner cart. and close the door.
3- power ON the printer. Listen the sound of initial motor run,
(If smooth not grinding noise, check the toner cart OPC drum for jam. If yes check the fusser drive gear and fusser gear and assembly)
If all are ok.
4- Check the paper pick up roller shaft, (sometimes it takes a bunch of paper and jammed if you forcible pull the bunch in reverse direction the shaft may gets bend cause the grinding noise during paper pickup. in that case you have to replace the paper pickup shaft.
I think you should take all unused papers out, close tray and predd print button. If there is paper in the system, it may come out. A red light may also flash asking you to load papers. Now lod the papers and the red light will go off. Put a printed paper and try copying. If it copies, you are ok. Now print from your cpmputer command. If it prints you are ok. If it does not and you get paper jam warning, there may be a small piece of paper stuck in the system. You have to open each feeder and see if you find anything. Good luck.
The grinding noise is the clashing of gears. The fuser is composed of 2 rollers, a metal or ceramic with a heater inside (bulb) and a silicon roller to apply pressure. The 'hot' roller is geared and the silicon roller can be geared or free floating. There is at least 1 paper sensor in the the fuser to let the unit know whether paper is there and there when it should or should not be. Sometimes, the sensor gets slightly dislodged and can actually cause a jam. If you are hearing a gear clash, the paper is being pushed through the machine and instead of being pushed through the fuser, it stops because the fuser rollers are not turning. The rest of the machine keeps pushing, crinkling the paper. If there is crinkling, then gears that drive the fuser need to be checked. It is this gear cluster and/or the fuser that need to be replaced.
There may be something stuck in the area of the perforation, like a paper clip, paper debris or some foreign material. I would look in that area with a flashlight and see if there is something in the Paper feed roller area.Something may have come loose if you had a paper jam. Let me know.
Please remember to rate all users who assist you for free :)
The Resume light continues to blink after the paper jam is cleared.
The carriage is stuck or making a grinding noise.
1. Lift the top cover to the printer.
2. Turn the printer off and then on again.
3. Unplug the power cable from the back of the printer when the grinding noise starts.
4. Move the carriage towards the middle of the printer (this procedure may take a couple of tries to get the timing correct).
5. Take out the cartridges and close the top cover. Turn the printer back on!
6. Reconnect the power cord.
7. Open the top cover, reinstall the cartridges, and then close the top cover
I took mine apart from the back and put it back together and it worked. It is probably due to moving it and the bottom paper tray alignment gets out of whack. I inspected all of the gear train and didn't find any worn or missing teeth. I suspect a paper jam started it and the user turned the printer around to open the back door. Since the handles are on the printer the tray doesn't move with it which allows it to separate and possibly jam a pickup drive gear.