Question about Dyson DC07 Bagless Upright Cyclonic Vacuum

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Brushes not going round

The brushes on my dyson have stopped going round. i have checked it and they move freely by hand. the belt is intact. what could the problem be. the hoover is about 10 to 12 years old.
my dyson is a dc04

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  • Julia Bonner Oct 23, 2008

    How do I get the belt off my Dyson DC04, please help me

  • Anonymous Mar 13, 2014

    dyson smells like it's burning and brush isn't spinning but belt is intact

  • Anonymous Mar 27, 2014

    belts breaking



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The problem you're experiencing is most likely with the clutch assembly. It's a fairly inexpensive part, but they can be tough to repair. You can get the part at

Posted on Nov 29, 2011

  • Tyler Reardon
    Tyler Reardon Nov 29, 2011

    The problem you're experiencing is most likely with the clutch assembly. It's a fairly inexpensive part, but they can be tough to repair. You can get the part at

  • Tyler Reardon
    Tyler Reardon Nov 29, 2011

    The problem you're experiencing is most likely with the clutch assembly. It's a fairly inexpensive part, but they can be tough to repair. You can get the part at


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The brushes on my dyson have stopped going round. I have checked it and they move freely by hand. The belt is intact. What could the problem be? The Hoover is about 10 to 12 years old.
My dyson is a dc04

I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure.
One of the main problems with vacuums are that the flat belts on the vacuums stretch and should be changed every 4 to 6 months or 3 or 4 times a year – you can tell by taking off the belt or belts on the vacuums and compare them to the old belts on the vacuum the new belts will fix inside of the old belts and you will be able to see the difference on how much they have stretched – if the belt is a geared belt – they stretch as well but should be changed about one a year – the cost is not that expensive and you cleaning will improve almost double – this also applies for the Dyson DC04 and the Hoover vacuum as well – some of the Hoover vacuums have two (2) belts and they both should be changed @ the same time.

Posted on Apr 15, 2008


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Posted on Jan 02, 2017

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2 Answers

My dyson dc25 brush bar will spin for a few seconds and then stops. What can I do to repair myself? The brush bar is not jammed, it spins freely by hand.

if it spins freely no resistance you probably need a belt..
if the belt is ok then the gears may have striped ck amazon for a head assembly complete.

Jan 28, 2018 | Dyson Vacuums

2 Answers

Brush bar does not turn when unit is turned on, belt is intact and no noticeable defects.

LOts of these units have a switch for brush or you have to pull back on the handle to start brush.

Hope this helps Mike

May 23, 2015 | Dyson DC33 Multi-Floor Upright Bagless...

1 Answer

Hi,dyson dc25 overdrive,my brusher's wont go round,i have cleaned the brusher's and filter,loads of suction.the belt is intact and the roller move's feely by hand,could it be the switch

Hi Stephen,

I'm sorry to hear you've had difficulty with your DC25 Overdrive. If the brush bar won't rotate, and you've already checked the cleaner head is free of obstructions, it's likely it just needs resetting.

You might like to take a look at the video below to make sure everything is correct with the machine. Once you've done this, if you turn the machine on, recline it into the vacuuming position, then press the silver brush control switch twice, this should reset the brush bar.

If you'd like any further assistance or advice, please give our Helpline a call on 0800 298 0298. Just to let you know, calls are free from UK landlines, and the Helpline is available from 7am-10pm, 7 days a week.

Best wishes,

Dyson Online Customer Support

Aug 01, 2012 | Vacuums

1 Answer

Bottom agitator brush bar doesn't rotate.

First, check to make sure the brush bar is on. The switch is right next to the machine's on-off button, and it is easy to accidentally turn it off when you turn the DC 25 on or off.

Next, check for and clear any obstructions in the brush bar housing.

Finally, check for belt wear and replace if necessary. There is a very video online showing the procedure.

Jul 21, 2012 | Dyson DC25 All Floors Bagless Upright...

1 Answer

Belt is still attached, but brush will not turn.


If the motor runs but the brushes aren't turning, there are several possible reasons:

1. There is something trapped in or around the brush bar. Lie the vacuum on one side and make sure you can turn the brushes by hand. They should give some resistance when turning by hand, but the should turn.
2. The belt is worn/stretched and is slipping. This is often accompanied by the smell of burning rubber.
3. The belt is broken. It may still look attached to attached to the brushbar but it could be broken inside.
4. The brushbar isn't inserted correctly.

REMEDY: Please follow these simple instructions to determine the cause of the fault.

Disconnect the power and allow to cool for at least an hour if you have been using it

1. Sit on a chair, turn the vacuum upside down and hold it between your knees:


2. Undo the 3 fasteners at the positions shown in the picture below on the underside of the dyson (use a coin). Pivot the back edge of the sole plate upwards and lift off the sole plate which covers the brush bar:


3. Check for any debris around the brushes that may be stopping it from turning

4. Check that the brushbar is correctly inserted:


5. Check that the belt is intact and tight and correctly looped over the motor spindle:


If the belt is intact and tight, the brushbar turns freely and is correctly inserted and the motor runs, then your belt is probably worn/stretched and needs replacing.

All of the other possible faults can be fixed once the sole plate is removed (Step 2). Remove any debris from the brushbar, make sure it is correctly inserted, and make sure the belt is correctly looped over both the motor spindle and brushbar.

If you need to replace the belt, please see my other post for replacing the belt on a DC07

If you have done all of the above and there is still no obvious reason why the brushbar isn't turning, please post back for further assistance.

Hope this helps.


Dec 14, 2010 | Dyson DC07 Animal Bagless Upright Cyclonic...

1 Answer

The spinning brush isn't moving

Belt may be off the motor spindle, with the vacuum off try turning the brush by hand, does it turn freely or can you feel the resistance of the motor?

May 17, 2010 | Dyson DC07 Bagless Upright Cyclonic Vacuum

1 Answer

Belt not moving how do you check it

The belt should be replaced yearly so if you haven't changed it recently, I would. You might find that the belt is still intact, but that doesn't necessarily mean that the belt is okay. Even though the belt is intact it can still be stretched and if it is it will slip and not turn the brush properly. To access the belt turn the machine over and remove the (3) screws over the roller brush cover. There is also a clutch belt that should be replaced periodically, you should check that too. Here is the belts you need:

Dyson DC14 Belts

Dec 18, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer

The brush on my dyson ds14 will no move.

Can u turn the brush by hand with the vac off. Sounds like a bushing on the brush is siezed or mabe the belt is worn out and too loose. Try replacing the belt

Jul 25, 2009 | Dyson DC14 Animal Bagless Upright Cyclonic...

1 Answer


If the brush turns freely then you will need A new clutch unit fitted to your machine.
There are loads of them on Ebay very reasonabley priced only buy new not second hand.

Manuals are available to show you how to strip down the machine from here

Jun 28, 2008 | Dyson DC07 All Floors Bagless Upright...

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