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Wireless logitech mouse does not work

How do I open the mouse to change the battery.
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Going from memory, I think you have to remove the small rubber pads on the underside. On some types, you would also have to remove the model label on the underside. This should expose the screws to take it apart.

The cordless mouse uses Lithium chargeable batteries. Don't put standard type non chargeable batteries inside.

You may find the cost of the proper batteries to come close to the replacement value of the mouse.


Jerry G.


Posted on Apr 15, 2008

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Mouse quit working


Logitech wireless mice operate in a slightly different technological sphere to wired mice.
Wireless mice need batteries, they need to be turned on and they need an interference-free radio environment.
One advantage of wireless mice is that they tend to function with laser or optical parts rather than a ball and wheels, so there are fewer moving parts to go wrong.
However, optical and laser wireless mice have considerations to take into account.
Change the batteries in the mouse if the mouse doesn't work.
Remove the battery cover and insert new batteries.
On the underside of the mouse could be plastic sticker with a phillips head screw (star) under it
Turn the Logitech wireless mouse on with the switch on the mouse.
Plug the USB receiver into a USB jack on the computer.
Try to use a free jack that's actually on the computer rather than one that's in a hub.
Test the jack first.
Try plugging in a printer and see if the printer is recognized--that way you know the USB jack is good.
USB jacks are notorious in that you frequently get a bad jack on a computer.


Turn off devices that are in the same frequency range as the mouse.
Logitech wireless mice operate at 2.4 GHz, which is in the same area as Wi-Fi routers and older cordless phones.
Start by turning those devices off and see if you can eliminate any causes of interference.
Test with wireless speakers too, then computer power supplies, monitors, cellular telephones and garage door openers.

Place the mouse on a flat surface that doesn't reflect. Avoid metal surfaces too.

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Clicking issues on logitech wireless mouse


  • 1 Use the mouse on the same side of the computer where the Logitech USB transmitter is attached so there is a clear signal between the transmitter and the mouse.
  • 2 Check the USB transmitter that comes with the Logitech mouse to be sure it is correctly plugged into the computer. The red LED should be illuminated on the transmitter if it is connected properly. If not, the signal cannot reach the wireless mouse.
  • 3 Turn the mouse upside down to check the on/off switch. Be sure it is switched on.

  • 4 Check the battery compartment by sliding the top housing off the mouse to confirm the rechargeable batteries are installed correctly.
  • 5 Charge the batteries if the mouse LED does not illuminate. The charger cord plugs into the front end of the mouse and the other end connects to a free USB port on the computer.
  • 6 Clean the desk surface or other flat area if the mouse is not tracking. The problem could be dirt or grease interfering with the tracking ability of the device.
  • 7 Open the Logitech software called SetPoint, which manages the mouse, to troubleshoot button functions. Open the program by double-clicking SetPoint from the list of software on the computer, then click "Mouse Settings." Click the "My Mouse" tab and check (or uncheck) all the task boxes that are desired for operating different mouse functions, then click "Apply" and "OK."
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    How do you change the battery in the Mouse


    model no. all the wireless mouses have battery partition at downside. check it

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    How do I change the battery in a logitech wireless battery. I can't seem to figure out how to open it to even see what kind of battery is needed.


    For changing the batteries of logitech wireless.I guess a video tutorial will help you out rather than written instructions. Watch it to lean how to replace battery of the logitech cordless mouse ( Logitech MX 1000 Model). If you are having a different model please specify the details of your model.

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    If the mouse is freezing up though the batteries are fully charged, here's what you need to do:

    1. Try to use different batteries just to make sure that it's not a power issue.
    2. Connect the wireless USB dongle into different USB ports of the computer.
    3. Try to connect the USB dongle in different computer and try to use the mouse (to make sure that it's not a computer issue).
    4. Make sure that there's no cordless phone, cell phone and other wireless devices that might interfere the wireless signal.

    The Logitech wireless mouse is running on 2.4MHz frequency, same frequency as the other wireless devices. Any wireless device might cause the mouse to freeze.

    If same problem occur, then it's a hardware problem. Contact Logitech and RMA the mouse.

    Thank you and good luck!

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    After replacing the new battery with new one have you press connect button from the mouse side and the receiver side also. It is necessary to sync with the sensor the after replacing the battery
    Hope this helps. Please rate my response.
    Thanks.
    Have a good day.

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    Try the mouse on a different computer. If it can't work on there then you may have a defective mouse. Contact logitech about warranty info.

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    hi im josh in cebu phils.may i help you? Friend try my gathered solutions. This problem has a simple solution—replace your batteries! Low batteries in a wireless device will cause all sorts of problems. In a mouse, this typically means that the cursor slows down, jerks around, or seems to hit an invisible wall. Fresh batteries should fix things right up.
    If new batteries don't fix the problem, you have some sort of wireless interference. Try moving the wireless receiver to a new position—preferably away from other wireless devices (wireless network adapters/base stations, cordless phones, baby monitors, and the like). If interference continues, see if you can change transmitting/receiving channels on one of the devices, or consider turning off the interfering device while you're computing. Good luck friend hope i helped you.

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