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I bought a new Hp Photmart C4200 printer today and can't install the hardware. It says software you are installing for this hardware has no windows Logo to verify with windows xp which I have ( windows xp).Can you help me instal or do I have to return this printer Thank you juliacronin@yahoo.com

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Just click continue or ok when the message appears that the logo driver is not certified by windows because in the modem setup also is appear that message but the modem is working even the driver is not certified windows logo. It's only a warning that the driver you using is not tested by windows

Posted on Apr 15, 2008

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Try goig to start>printers and faxes>add a printer. When the wizard opens up, just click next, When it asks if you want it to search for a driver say yes and make you internet selected as place to search. It should find certified driver. Let me know how it turns out. Don't rate it yet if it didn't work. If it fixed please rate this is fixed. If you need more help just add a commment. Be happy to oblige. Thanks.

Posted on Apr 15, 2008

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