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My webcam doesn't show on my screen?

I'm wondering why everytime i made a call on sykpe my videocam doesn't show up on the screen?,, there should be like start my video, i tried to download the microsoft from your website but i can get through.Please help me out what to do.
thanks,
ana

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  • meoates1 May 02, 2008

    The video was working fine- right after I plugged it in- used it with Skype and worked great...
    Now I am getting an error message in Skype when I click on camera settings... something about an error in the WINDOWS\System32\quartz.dll is not valid
    Also, in the logitech software, it says that the camera is in use by another program - so no video at all.

    Incidentally, the onboard mic seems to be working perfectly through all of this....
    any ideas????
    Thanks,

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Normal 0 Start Skype thenGo to "TOOLS", click on "OPTIONS," Then go to "Audio Settings" and click on it. Make sure both the Microphone and Speaker's are correctly chosen. Then "make a free test call." Wait till the voice tells you to record. Then when finished talking wait for the test persons voice to insure your audio transmission is working. Then go back to options and test your video settings. Click on Video Settings and proceed to set up you video camera. Also, you can visit this site for additional information to setup video.
http://www.skype.com/help/guides/video/
Hope this helps. Bud

Posted on Feb 05, 2009

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