DVD Drive Issue

If the drag and drop feature of the system is working to burn DVDs , this means that the drive is working as designed . You are facing a problem with a software conflict.
Try the following steps
1. Uninstall and Reinstall the Pinnacle studio 10.7
2. Go to Control panel >User > Try creating a new user account and login using the same after rebooting the system,

3. this file will automatically remove the Upper & Lower Filters from the windows registery. (Saves a lot of time!!).


http://support.microsoft.com/default.aspx?scid=kb%3Ben-us%3B314060

http://tinyurl.com/ecsy


Scroll down a bit and you will find a download link that says; "Download guided help", just click on it and save the file on the desktop and double click to run the utility. It's fast easy and safe.
The above file tends to delete duplicate entery for the burner in the registery.

If none of the above things work, you may have to reinstall windows to take care of the conflict of the software .


Thanks
Mandeep