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Problem with dvd and cd/rw

When i try to play a dvd or to put somthing on to disk nothing happens tryed to trubleshoot the problem but no luck in fixing it .... it say that the driver is eather corrupt or not there can u halp

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  • Russell Alexander May 11, 2010

    What system are you using? Some of the older Compaq models had an issue where you need to make a registry change. Specify the make of your system, and what OS you're using (XP, Vista, etc.)

  • fionarees Jul 06, 2013

    Can you tell me how to resolve hp sound problem on computer when i press any keyword button and also how try the volume controls directly on the monitor.hp troubleshooting

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This could be a problem with the upperfilter and/or lowerfilter setting in the registry. If you're not squeamish about tinkering with the registry, do this:
1. Go into Help and Support on the start menu, then click on "undo changes to your system with System Restore" and create a new restore point. This way, you've backed up your registry in case you mess anything up!
2. start RegEdit by going to Start-Run, then type in regedit and hit okay.
3. Follow these steps (copied from MS, they actually spell it out pretty well). Note that you may not have a lowerfilters setting. In typical MS style, they make you do the same series of steps twice, but if you DO have both upper & lowerfilters, you'll see them once you're in the registry at the key they tell you to go to. You don't really have to Step 3 numbers 1-4, since you'll still be in the correct area.
Don't worry, it's really pretty easy to do if you take it step by step:
1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click UpperFilters.

Note An UpperFilters.bak registry entry may also appear. To delete the UpperFilters registry entry, you must click UpperFilters and not UpperFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the UpperFilters registry entry:Are you sure you want to delete this value?The UpperFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey.

Note Do not exit Registry Editor. You must have this program for the next step. Step 3: Delete the LowerFilters registry entry loadTOCNode(3, 'resolution'); 1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 2. Expand SYSTEM, and then expand CurrentControlSet. 3. Expand Control, and then expand Class. 4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 5. In the right pane (topic area), click LowerFilters.

Note An LowerFilters.bak registry entry may also appear. To delete the LowerFilters registry entry, you must click LowerFilters and not LowerFilters.bak. 6. On the Edit menu, click Delete. 7. When you receive the following message, click Yes to confirm the deletion of the LowerFilters registry entry:Are you sure you want to delete this value?The LowerFilters registry entry is removed from the {4D36E965-E325-11CE-BFC1-08002BE10318} registry subkey. 8. Exit Registry Editor.
Restart your system, and check it out! It may very well be working again!

Posted on May 11, 2008

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Maybe the problem is your dvd player software , the software is corrupted by the virus or old version. try to re install the dvd software bundled when you bought it or down loadnero software with power dvd included

Posted on Apr 15, 2008

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