Question about Microsoft Xbox 360 Console

1 Answer

I am trying to connect my xbox 360 to the internet. but when I instantiate the test connection it says that the IP address failed. I have my x box connected to a router, with a stable internet connection. I am not sure what to do.

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 15 Answers

Hi there, there are a few different things you can try, but the easiest is to set up your IP address manually.

There's a very good guide to how to do it (along with trouble-shooting tips if you have further issues) here.

Good luck!

Posted on Apr 15, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Failed Ip adress for xbox live


First i want to know how is your xbox 360 connected to the internet? For example ( Modem Connection?, Router Connection?, Or Wireless Connection?

Here are some steps that you need to try:

1. Turn off your cosole wait for 20 seconds and then turn it back on, then test your xbox live connection

2. Go to your network settings

3. Select restore to factory defaults and test your xbox live connection

Apr 03, 2009 | Microsoft Xbox 360 Console

1 Answer

Failed ip address


your ip address should be activated by your isp

and then manually put it in the smart phone

Mar 04, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 Connection to internet


the IP address will fail when it is set on manual, rather than automatic. Be sure, once you enter it, it is set to automatic

Jan 03, 2009 | Microsoft Xbox 360 Console

2 Answers

Xbox live dont work please help


the reason for this part to fail differs along with the difference of the type of connection you are using to connect your Xbox 360 console as follows:

a. Direct connection to modem:

1. Make sure first no other devices connected to the modem at the same time as some modems has an Ethernet port along with a USB port so, you might think you can use both at the same time & connect the PC through USB with the console through Ethernet & that's incorrect so, we need to disconnect the PC first.
2. Turn the modem off then turn it back on after couple of seconds (by turning the modem off I mean to unplug it from the wall outlet even if you have a power button for it), then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Restore to Factory Defaults" and when it ask you to Apply Settings select "Test Xbox Live". 3. If it's still not working we need to get the Physical Address of your PC to put it on the dashboard of your Xbox 360 console as some cable companies are preventing any unknown MAC Addresses from connecting, to get the Physical Address of you PC connect the PC only to the modem then follow these steps here, the physical address will look like this 00-E0-98-C1-88-C2.
4. Go on the dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Edit Settings” then “Additional Settings” tab then select “Advanced settings” & put the Physical Address of your PC without the dashes on the “Alternate MAC Address” part and select "Done", when it asks you to Apply Settings choose “Test Xbox Live”.

b. Wired connection to router:

1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live".
2. Turn the router off then turn it back on after couple of seconds, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
c. Wireless connection to router:
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore To Factory Defaults", when it ask you to apply settings select "Test Xbox Live"
2. Go on the Dashboard of your Xbox 360 console to the "system" area then "Network Settings" then "Edit Settings" then select your wireless settings part down there "Wireless Mode, Network Name,..." the console will automatically then search for your wireless network and when it find it and you select it, it will ask you to enter your wireless key which is called WEP or WPA key - you can find it written on your wireless router or then you need to contact your ISP (Internet Service Provider) to get it from them - when it ask you to apply settings select "Test Xbox Live".
3. Just a kind of higher security that some router may use than the WEP & WPA key, you have also to accept the Xbox 360 connection to your wireless network on the router settings, you have to access to your router settings as mentioned before to check on the wireless security part whether your router apply a MAC filtering option, which is an option that blocks any unknown MAC address (the ID of any device) from accessing to your wireless network, and if it applies that kind of security you’ll find your Xbox 360 MAC address on the list there so, allow the Xbox 360 to get connected to the network, or even you can just turn off the MAC access control option instead of that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can put the Xbox 360 console - as a trial - in a closer position to the router to see wither it's going to pick up an IP address or not.
5. If even after you turn off the MAC filtering option on your router settings your Xbox 360 can't still get connected to Xbox Live you need then to update your router firmware (The router software) and if you don't know how to do so then call your ISP (Internet Service Provider) to assist you with that, then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
d. ICS (Internet Connection Sharing):
1. Go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then “Restore to Factory Default" when it asks you to Apply Settings choose “Test Xbox Live”.
2. Allow the ICS option on the PC as mentioned before, then test Xbox Live.
3. If it's still not working, set the IP Settings manually to be:
IP Address: 192.168.0.2
Subnet Mask: 255.255.255.0
Gateway: 192.168.0.1
Then go on the Dashboard of your Xbox 360 console to “System” area then “Network Settings” then "Test Xbox Live Connection".
4. If it's still not working, you can get the IP address of your connection from the PC as mentioned before then set your IP manually on the Dashboard of your Xbox 360 console using this IP address, when it asks you to Apply Settings choose “Test Xbox Live”.
If you faced any other kind of troubles with this part failing even after you tried these steps please check me

Jan 03, 2009 | Microsoft LIVE ONECARE 2.0 XP/Vista for PC

1 Answer

Cant get xbox live connected


You have to make sure that your xbox knows your ip address and if your using wireless, your wep key. Your wep key should be on the back of your wireless router and you can make your xbox recieve your ip address automatically by editing the settings. you can edit settings by testing your connection. If your xbox does does not have your ip address, next to ip address it will say failed and next to that it says edit settings.

Nov 28, 2008 | Microsoft Xbox 360 Console

3 Answers

Ip address failed


I think you need to ring your internet provider and they will enable xbox live from their side. Its fairly simple and they will know what your talking about.

Oct 20, 2008 | Microsoft Xbox 360 Console

1 Answer

IP address


Try this fix:
http://xbox360help.blogspot.com/2007/04/ip-failed-xbox-360-live-test.html

Apr 13, 2008 | Microsoft Xbox 360 Console

2 Answers

Ip adress


this is not a fault with the xbox 360 rather it is a problem you have with your internet connection or router. you'll have to check or possibly renew dhcp (the protocol that issues ip addresses on your router if you use one) or contact your isp about it.

Feb 10, 2008 | Microsoft Xbox 360 Console

3 Answers

Xbox live


ok, this is what i have to do whith normal computers.
(the xbox is the same)
(make sure youve got a crossover cable (red one))

1.turn on ur xbox
2.goto the system tab
3.goto Network settings
4.edit settings
5.ip settings
6.change it to manual
7.ip address
8.type in 192.168.1.2
9.Subnet mask
10. type in 255.0.0.0
11.default gateway
12.Type in 192.168.1.1

On your computer
(vista)
1.start
2.control pannel
3.Network and Sharing Center
4.manage network connections (on side Bar)
5. right click on Local Area Connection
6. go propertys
7. doble click on tcp/ip v4
8. click use the following ip addess
9. ip address
10. 192.168.1.1
11. subnet
12. 255.0.0.0
13. default gateway
14. 192.168.1.2
15. click ok
16. click ok
17. right click wireless network
18. goto propertys
19. got the sharing tab
20. tick the only box you can
21. press ok
22. your done!

phew that was a long one.
hope this helps.
Maxicube.

Feb 09, 2008 | Microsoft Xbox 360 Console

1 Answer

X box 360


You can't get an IP address on the Xbox that way. You need to get an IP address from a device that works as a DHCP server such as a residential router. Connecting the Xbox to the PC will do nothing for you.

Nov 08, 2007 | D-Link DI 514 Wireless Router (DI-514)

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

28 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...