Question about SanDisk Sansa Shaker SDMX9N-512 MP3 Player

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My friends Sansa Shcker

My friends sansa shacker whats wrong with it I cant put ANY songs on it all my computer does is the "dedu" or "dudee"

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 25, 2008

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Cant delete music from sansa mp3 player


sir, as there will be a usb cable given along with the device, you should just connect that tothe computer. a window will open showing the already containing songs.you can just right click on the selected songs in that window and select the delete option.the songs will be deleted.

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Songs that are in the correct format will show up in the music menu when you disconnect the mp3 player from the computer. Songs that are in the wrong format will not show up at all when disconnected from the computer.

Open Windows Media Player and click on the icon of the Sansa to view what the songs that have been loaded onto there.

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heres what you can do;
once plugged into computer, click on "my computer" icon.
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if that dosent work, im afriad that your going have to delete everything and start fresh again.

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Are you saying the songs don't show up on the actual device on when you connect it to the computer?

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i lost my installer where i can download it? tnx

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You can manually delete the music thru My Computer. Just click on the device name, and open the Music folder. If you dont have a Music folder, you need to enable hidden files and folders on your computer. Best of Luck.

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8 Answers

Can't delete songs


The sansa has two USB modes. If you load tracks in one mode you have to be in the same mode to see them in explorer and also be able to delete them. Took me ages to figure this out. From the main menu, go to Settings then select USB and toggle between "MSC" and "Auto Detect". You should then be able to see the hidden tracks. I have firmware 2.2.5A installed so you might want to check that too.

I now only use the Sansa in MSC mode as it seems to crash Winamp if I use it in Autodetect.

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