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just the touchscreen itself or the entire ipod? Typically, i browse ebay and try to find the best deal timewise/costwise on just about anything electronic as far as used goes. new...it's check newegg.com or even tigerdirect.com if they're still about. those two are typically my best options with price and shipping. plus great return policies.
Most retailers allow customers to return goods if they change their minds or receive an unwanted item as a gift simply because it makes good business sense. But they are not required to do unless there is an obvious defect with the product. Merchants also may require a receipt in order to accept returns, which helps prevent return fraud (see discussion of this below).
Legally, it is a matter of contract law: If the merchant's policy (or sales contract) clearly states "all sales final" in a way that is not confusing to customers, then it is not required to accept returns on otherwise salable goods.
Federal law governing refunds is fairly simple and straigtforward, applying to online as well as in-store sales. Merchants do not have to provide a full refund on returned goods unless one of the following conditions is true:
The goods were defective (or, more generally, the merchant broke its sales contract)
Refunds are part of the merchant's stated return policy
Returns and Refunds: State Law
Some states have laws addressing consumer refunds, although not all of them offer guidance on how the laws apply to their residents who purchase goods from out-of-state merchants over the Internet. Below are some examples of state laws governing refunds:
California: Merchants are required to clearly post their refund policy unless they offer full cash refund, exchange, or store credit within seven days of the purchase date. Failing this requirement, customers may return goods for a full refund within 30 days of the purchase.
Florida: Merchants that do not offer refunds must post this fact where customers can see. Failing this requirement, customers may return goods for a full refund within 20 days of the purchase.
Illinois: Illinois citizens may cancel consumer transactions (and get a full refund) within three business days for door-to-door sales, campground memberships, and gym memberships.
In most cases, regardless of how a merchant drafts its return policy, the conditions of such a policy must be prominently displayed at the place of purchase (including Web sites) for it to be considered valid. Merchants may charge a restocking fee for returned merchandise but, as with any contractual obligation, must make this clear in their policies.
There are numerous ways customers can defraud a merchant through the return process, but not all return fraud is distinguishable from legitimate returns. For example, someone who has a hard time deciding on what clothes to buy and makes frequent returns is not trying to game the system. But someone who buys a formal dress, wears it once, and then returns it the next day is in fact defrauding the merchant.
U.S. retailers lose between $9.6 billion and $14.8 billion annually from return fraud, according to research by the National Retail Federation (NRF) and the Loss Prevention Research Council. Returned merchandise is either marked down or thrown away, and often incurs hidden costs associated with being restocked.
Below are some common types of return fraud:
Wardrobing (or "renting"): Buying clothes or other items for one-time use and then returning them
Stolen Goods: Returning goods shoplifted at the same store or stolen elsewhere
Fraudulent Receipts: Using a reused, found, stolen, or altered receipt to return goods; or returning goods to a store with a higher price in order to make a profit
Employee Fraud: Manipulation or assistance from within the company
Price Switching: Affixing a higher-priced tag on an item in hopes of returning it for the higher refund
Consumers who are caught engaging in return fraud may face shoplifting or theft charges, as long as evidence exists that an actual crime took place. For example, wardrobing may be next to impossible to prove, but surveillance video of someone removing price tags could be the smoking gun in such a case.
A nonresponsive IPod touch touch screen can usually be resolved by updating to the latest IOS version. If the device has already been updated, the client would then want to restore the IPod touch to the original factory settings. Should restoring the device and the completion of basic troubleshooting http://support.apple.com/kb/ts1827 fail to resolve the issue, the problem is most likely hardware related. Apple strongly discourages end-users from performing hardware replacement on their devices.
I would suggest calling 1-800-myapple to determine whether this device is under warranty or not.
Hint: If Apple 2nd level phone support were to learn that the malfunctioning device was causing any type of electrical shock when handled, they have a standing policy to replace the device immediately. This is replacement policy is done for legal purposes and is mostly done without question; however, if this is regarding an older device, the client may need push for the replacement.
can easily get your htc unlocking code online.when i suffered with the
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thats a big problem the only way its to take to the apple store or call them they should send u a box so u can send them the ipod but only the ipod because they dont need the accesories. they might send u a new one or fix ur ipod touch
But often the White Screen of Death means there is a problem in the communication between the main board and the LCD.
If your ipod is still under warranty take it to an Apple Store immediately and get it replaced. Tell them that under the Sale of Goods
Act you would like a refund or replacement for the iPod as it is clearly not of
merchantable quality. If they insist that you make an appointment,
refuse and state that you would like a full refund now under the sale
of goods act and a refusal by them to give you a refund is in breach of
the act. If they still refuse tell them that you will be reporting the
matter to trading standards.
If the item is out of warranty then find a cheap ipod repair specialist who may find it to be something very simple. If it's the main board on a 1st gen itouch, thats gonna be expensive. The main board on a 2nd gen or LCD on either are not so expensive.
That's about as much assstance as you will be able to get online I'm afraid.