Question about Canon PIXMA MX310 All-In-One Printer

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FAX STUCK IN MEMORY REPLACED THE INK CARTRAGE

I NEED TO CLEAR THE IN USE MEMORY / ALARM.
KEEPS SHOWING CHECK PAPER SIZE

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How do i retreive and receive faxes? My machine has recieved material in memory, yet when i try to print them, the alarm rings after first page and display reads "CHECK PAGE SIZE, press OK" It will re


If you are able to print normally from this model, despite the 'stuck' faxes, then it could be that you have been sent a document that is not the same size as that in your tray. Try cutting A4, if that is what you have, down to 'legal' and see if will move on to next page. If this works, cut some more and print job till finished.
If the above makes no difference, you may have to do a memory reset to clear a corrupt fax record. Caution! this would clear all faxes queued in your machine.

Dec 16, 2014 | Canon PIXMA MX340 Inkjet Multifunction...

1 Answer

How do I clear the in use alarm on a canon mx340 printer?


The in use alarm appears to be related to fax reception and printing. There are some options below that you could try:-
Memory Reception If the machine receives a fax under one of the following conditions, it will not be able to print the received fax and will store it in its memory. The In Use/Memory lamp is lit and Received in memory is displayed on the LCD. When the problem is resolved as described, the fax stored in memory is printed automatically.
  • Ink has run out: Replace the FINE Cartridge.
    i_green_arrow.gifRoutine Maintenance
    i_note_e.gifNote
    • You can set the machine to forcibly print a received fax even if the ink has run out.
      However, part or all of the fax may not be printed since the ink has run out.
      Also, the contents of the fax will not be stored in memory.
      If the ink has already run out, we recommend that OFF be selected for Auto print in FAX user settings to store the received fax in memory and print the fax manually after replacing the FINE Cartridge. After you replace the FINE Cartridge and select ON for Auto print, the fax stored in memory will be printed automatically.
  • Paper has run out: Load the paper and press the OK button.
  • A different size of paper from that specified by Page size is loaded:
    Load the same size of paper as that specified by Page size, then press the OK button.
  • Page size is set to other than A4, 8.5"x11"(LTR), or Legal (or 8.5"x14"):
    Set Page size to A4, 8.5"x11"(LTR), or Legal (or 8.5"x14").
  • Media type is set to other than Plain paper:
    Set Media type to Plain paper.
  • You pressed the Stop button to cancel printing of a fax:
    Press the FAX button
Alternatively turn the printer off, open the devices and printers section of Control Panel, right click on your printer and select "see what's printing" and left click on this. A window will pop up which may or may not contain a list of documents. If it does these must be cancelled (Menu - Printer - Cancel all documents). Once all documents have gone from the list turn the printer on and try to print.
Other than the above suggestions I would need to know more about your OS and exact problem. Hope this helps.

Aug 06, 2014 | Canon PIXMA MX340 Wireless Office...

1 Answer

Mx 320 fax showed me memory full, How can I delete the memory? I need to send a fax but I can't.


If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will automatically store it in its memory.Ink has run out while receiving a fax.Paper has run out while receiving a fax.
  • Paper other than A4, Letter, or Legal-sized papers are loaded.
  • OFF is selected for Auto Print in User Settings.
  • You pressed the Stop button to cancel printing of a fax.

1. Make sure that the plain paper is loaded in the Rear Tray.

2. Display the Memory reference screen.
(1) Press the FAX button, and press the Menu button.
(2) Use the left.gif(-) or (+) right.gif button to select Memory reference, and press the OK button.

3. Print all the received documents in the memory.
(1) Use the left.gif(-) or (+) right.gif button to select Print all RX docs.
printallrxdocs.gif
  • To print the list of documents in the memory, select Print memory list.
  • To print a specified document, select Print specified doc..
  • To delete a specified document, select Delete specified doc..
  • To delete all documents in the memory at the same time, select Delete all documents.
(2) Press the OK button.
(3) Use the left.gif(-) or (+) right.gif button to select Yes, and press the OK button.

The machine starts printing documents in the memory one by one.
questprintall.gif
(4) Use the left.gif(-) or (+) right.gif button to select Yes

okdelete.gif

To keep the document in the memory, select No.

(5) Press the OK button.

  • The deletion confirmation screen will appear each time after one document is printed. Repeat the same procedure until all documents are printed.

Sep 21, 2011 | Canon Office Equipment & Supplies

1 Answer

MX-310 has fax's in memeory but keeps printing the first page of the first fax only. Screen says check paper size. When i push ok it only will print the first page over and over. How do I change it?


If your Canon MX-310 has been set up to print faxes as they are received, then what is actually in memory is a "received fax report". If you select a particular fax in this report, it will print the first page of the fax to remind you of the content.

Your Canon MX-310 will store fax documents in memory if:
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed

Dec 04, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

On my Canon MX310, the display says "Waiting for Report". Fax Memory is clear, but the In Use/Memory light stays on.


Try this step ... found it on Canon's website

Issue: ERROR LCD: WAITING FOR REPORT
Solution: Set [AUTO PRINT RX] to ON (MX300 / MX310)

AUTO PRINT RX When [AUTO PRINT RX] is set to [OFF], incoming received faxes will be temporarily stored to memory and transaction reports (TX, RX and Activity) remain in memory. The default setting is [ON], which means incoming received faxes and transaction reports will automatically print. The fax machine will not automatically print a received fax and will store it in memory in the following conditions.
  • Ink is low or has run out
  • The paper size and type is not set correctly
  • Paper has run out
  • The Output Tray is closed
To set AUTO PRINT to ON, please follow these steps.
  1. Press the <FAX> button to enter the Fax menu.

  2. Press the <Menu> button. [FAX SETTINGS] is displayed

  3. Press the left or right arrow button to select [RX SETTINGS] , then press <OK> two times.

  4. Press the left arrow to select [ON], then press <OK>.

    Note: When AUTO PRINT RX is set ON, a sub-menu will appear to PRINT WHEN NO INK.

  5. At sub-menu PRINT WHEN NO INK, decide if you'd like the machine to continue to print incoming received faxes if ink is low.

    CAUTION: When this option is set ON, the fax machine will not monitor the ink level of the ink cartridges. If ink is low or out, received faxes will print with streaks or blank. Furthermore, once the fax is printed, it will be deleted from memory.
    1. To print received faxes when ink is low or out, press the left or right arrow to select [ON] and then press <OK>.
    2. To store received faxes in memory when ink is low or out, press the left or right arrow to select [OFF] and then press <OK>.

  6. Press the <Stop/Reset> repeatedly to return to Fax standby mode.

Nov 17, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

I have a mfc620cn. I have replaced the cartridges


This error code means that the size of the paper your machine prints onto is different to the size that it has received from another fax....take your paper out and adjust the side guides put the paper back in and then see what it says...

There may be a button on your console that says 'memory' or
"memory status". pressing this key should erase any documents in the memory.

if none of this works turn it off and leave it off overnight, if in the morning when you turn it back on the memory should have been cleared....dont turn it off at the machine turn it off at the wall socket so the machine thinks there is a power failure...this should make the machine print out a status report when you turn it back on.
The above is for the fax problem. For the unrecognized catridge:-
This is a usual problem observed in times of loose connection or dirty catridge contacts. Please make sure that the catridges are clean ( especially the contacting end ). Try cleaning with alcohol.

Sep 14, 2009 | Brother MFC-620CN multifunction Color...

1 Answer

BARRIE@NORTONBARRIE.CO.UK


RECEIVED IN MEMORY
If the machine receives a fax under one of the following conditions, the machine will not be able to print the received fax and will store it in its memory.
When the problem is resolved as described, the fax stored in memory is printed automatically.
bullet_s.gif Ink is low or has run out while receiving a fax: replace the FINE Cartridge.
bullet_s.gif Paper size/type setting is incorrect: correct the paper size/type setting.
bullet_s.gif Paper has run out while receiving a fax: load the paper and press the OK button.
bullet_s.gif Output Tray is closed: open it.
bullet_s.gif OFF is selected for AUTO PRINT RX: select ON.
bullet_s.gif You pressed the Stop/Reset button to cancel printing of a fax: press the FAX button.

Jul 18, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax


From the manual:

If ink has run out while receiving a fax, if the paper size setting is incorrect, or if the paper type is set to a type other than plain paper, the fax is automatically stored in memory and <Received in memory.> is displayed. When the ink tank is replaced or the paper size/type setting is corrected, the stored fax is printed automatically.

Also, if the machine is in the process of something else (printing from computer, making a copy, scanning to computer), when a fax comes in it will be saved to memory, but it should print within a few minutes of becoming idle again.

May 08, 2008 | Canon PIXMA MP830 All-In-One InkJet...

4 Answers

Fax in memory light stays on


I've had this 830 for about 5 months now and am very impressed with its speed, but the glitches, Holy Smoke.
The one you're describing is one I've had before. The only solution I've found is to unplug the machine, wait about one minute and plug it back in. All is then OK. The problem with that system is that if there are any more docs in memory, you've lost them.
I'm having a similar problem with receiving faxes. The first sheet prints, and then the display indicates that there is a 'fax output error check page size and press OK'. The memory light shows that there are more pages of the fax (I presume) that need to be printed, but they won't be because of this error. Of course one checks the size and presses OK but it simply prints out the same page followed by the same error message. This could go on for eons if one would allow it. I then have to unplug the printer, wait and plug it back in, and again all is well, but I've lost the documents in memory.
There are so many little quirks with this machine I am almost tempted to go back to my miserable HP, but I've chosen to keep working with the MP830 with the hopes that after years of learning its idiosyncracies, there will eventually be a class action suit against Canon which I will be part of, to cover the cost of psych services and physical therapy (bas shoulder from throwing the machine out the window.
Wes

Oct 13, 2007 | Canon PIXMA MP830 All-In-One InkJet...

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