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Wire Gateway Keyboard and Mouse

I just bought a new Gateway computer that came is a wireless mouse and keyboard. and they do not work. They dont seem to synchronize with my computer. HELP!!!

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  • pepthewop Apr 09, 2009

    moues stops working

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Go to this url..this solution was posted on fixya sometime ago..
http://www.fixya.com/support/t341529-wireless_keyboard_not_connecting

Posted on Apr 17, 2008

  • 1 more comment 
  • Swilin Sampson
    Swilin Sampson May 01, 2008

    Just checking to see if your issue has been resolved… If
    you find that the solution/answer I provided led you to, or resulted in a fix,
    please close the ticket with a FixYa! rating under my solution.
    I
    would be very grateful for your show of appreciation.






    Should you have any further questions, please feel free to
    post them here.





    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
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      (Positive Rating)

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      (Positive Rating)

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    If your issue is not still not resolved, do not
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    etc, and I will try to assist you further as best I can.






    Thank you for using FIXYA!





    IrishDruid




  • Swilin Sampson
    Swilin Sampson Jun 28, 2008

    Hello,



    Kindly close this thread with a “Fixya” rating if you have been able to
    fix the problem, so that I can remove it from my work queue.



    If the issue is not resolved, please post back with latest developments, what
    steps you took, etc. and I will assist you further as best I can.




    Thank you for understanding,

    IrishDruid




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1 Answer

My gateway wireless mouse won't sync


- Have you tried the steps mentioned in the link to connect a wireless keyboard and mouse to the Gateway computer? http://support.gateway.com/s/desktop/2009/gateway/zx/zx4800/ZX4800faq3.shtml
http://www.support.gateway.com/s/Manuals/Profile/WirelessKb_MouseGuide.pdf

Also follow the generic troubleshooting steps mentioned in the link to connect a wireless keyboard and mouse to a computer.
http://support.microsoft.com/kb/838398
Note: The steps provided in the link mainly works for Microsoft hardware but the steps can be applied to any wireless keyboard and mouse. Do not install any software given in the link as it will not help you if you do not have a Microsoft Hardware.

It would be helpful if you could provide us the exact computer model number and also the make and model number of the keyboard and mouse.

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