Remove the Printhead,
Clean the Printhead contacts ( electrical contacts on it )
Put them back in and follow the instructions on Printer screen
If the above step does not resolve
follow this document from HP website
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01446637&cc=us&lc=en&dlc=en&product=2512010
1,021 views
Usually answered in minutes!
×