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MY TOMTOM GPS IS NOT WORKING. If press the on button it does not do anything.

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- Model?

Anyway;
Fully charge the unit.
Then do a reset:
http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

Please and hold down Power on for at least 10sec to see if it boots.

Posted on Apr 15, 2008

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try reseting the devices by pressing the reset button on the base of the device. ise a needle or such like into reset recess.
this will not delete anything you have added or your saved destiatons etc but may resolve the problem

if this doens not work and no other control such as volume etcis working this would indicate your touch screen is defective.

I hope this was helpful.

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My tomtom one n14644 will not turn on we've tried everything i even plugged it into a computer to see if anything pops up but no response but the green light on the bottom...what can i do?


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try re setting the TomTom, reset button is founded on the bottom underneath where the docking mount connect, hold down for 15 seconds, then press the little button on the top on the right side while turning on. worked for me

Jun 06, 2010 | Tomtom GO 510 GPS Receiver

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reinstall the software.

if that doesn't work you can copy all the files out of the tomtom into a new folder then delete all the files and update again.

and if that still doesn't phone tomtom support

Apr 23, 2010 | Tomtom ONE XL GPS

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I have formated my tomtom one and know it will not start with out showing a flashing disk and a x


Probably the last update was not applied correctly or it was corrupted.
Please, try this:
1) Place the GPS on the cradle connected to the computer and start TomTom Home.
2) Turn the GPS on and connect it to the computer.
3) Erase the downloaded software (using the "remove items" from the TomTom home software)
4) Choose "disconenct device" from the drop down menu of TomTom2_bing.gif Home
after the GPS powers down and restarts, press the RESET button on the button (keep it pressed for 7 seconds)
5) Repeat setps 1-2 from above. When TomTom Home detects your GPS, it will offer to update it. If it doesn't, choose "update device" from the TomTom Home buttons

Please, report back if you need further assistance

Mar 28, 2010 | Tomtom One XL GPS Receiver

1 Answer

The gps has a red circle with an Xin it .the gps won't let me do anything. I have charged it up and updated it. What can I do?


Probably the last update was not applied correctly or it was corrupted.
Please, try this:
1) Place the GPS on the cradle connected to the computer and start TomTom Home.
2) Turn the GPS on and connect it to the computer.
3) Erase the downloaded software (using the "remove items" from the TomTom home software)
4) Choose "disconenct device" from the drop down menu of TomTom Home
after the GPS powers down and restarts, press the RESET button on the button *keep it pressed for 7 seconds)
5) Repeat setps 1-2 from above. When TomTom Homw detects your GPS, it will offer to update it. If it doesn't, choose "update device" from the TomTom Home buttons

Please, report back if you need further assistance

Mar 27, 2010 | Tomtom XL 340S Car GPS Receiver

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My Tomtom turns on but can't find a signal. It used to work fine. Anything you could recommened? I have tried pressing the rest button, to no avail.


Does it work outside the vehicle ok? Have you changed you vehicle? as the units will not work with the new screens, you have to buy an outside aerial.
maybe it has a fault, but i can't help in that area, sorry.

Jan 31, 2010 | Tomtom ONE GPS Receiver

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My tomtom doesnt turns on. It shows the green led when pressing the power button, but doesnt show anything. It doesnt charge and doesnt show any led while on charge. I tried the reset for 10 sec (and 15...


Remove the micro sd card from your TomTom. Look at the bottom of your unit, where the copper contacts are (where the unit mounts to the windshield mount). You will notice a "cut-out" in the plastic case, just above the contacts. The reset button is there. Use a paper clip and depress this button for 15 seconds. Now press the power button, and it should turn on. Now replace the sd card.

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before you start take out sd card. 1 turn tomtom upside down. 2 see reset button? 3 use paper clip to press (press for 15secs) 4 now turn on tomtom (hold power button for approx 5secs. 5 re insert sd card. after a few minutes you should have signal. hope this solves your problem.

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GPS Won't Turn On


I suggest any unit under warranty to be returned to its supplier or if they will not help, contact tomtom directly!

http://www.tomtom.com/support/index.php?Lid=1

Download the latest updates from tomtom.

Dec 03, 2007 | Tomtom GO 300 GPS Receiver

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