Question about HP Pavilion ZV5000, ZV6000, ZX5000 Series 12 Cell Li-Ion Battery - DP390A (DP390A1) CD-ROM Drive

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Laptop will not power up with Adapter

My laptop was working fine with battery installed, but using the AD adapter. I unplugged it to transport over the weekend and then plugged it back in to fire it up. A warning about low battery displayed, even thought I had the AC adapter plugged in. What would cause the laptop to not recognize the AC adapter? Now it will not even fire up because what little battery there was has died. I would be happy to just get it to turn on with the adapter.Thanks

My computer will only take charge if it is at less than 5% battery and even then it's a stretch to get it to charge. I've bought a new adapter cord and a new battery and neither of those helped. Could the power plug in (sorry if this sounds computer illiterate :) ) be damaged? How much would it cost to replace it?

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It sounds like there is a problem with your motherboard. You would have to take it someplace to run diagnostics on it. It may be time for a new laptop

Posted on Jun 10, 2008

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I cant charge my laptop and use it as the same time


A fast check to determine whether you have a problem with the power adapter, power cord or the laptop's battery is to turn off the laptop, remove the battery, connect the power adapter, turn on the laptop & see if it works.
If the laptop works directly from the power adapter with the battery removed, then the power adapter is good. In this case we can suspect that the battery is defective.

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If the laptop works directly from the power adapter with the battery removed, then the power adapter is good. In this case we can suspect that the battery is defective.

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Check the Leds on laptop. Try to turn on the laptop with just the a/c adapter. Disconnect battery,a/c adapter and drain flea power by holding power button for 15 second. Connect /ac adapter and check. Disconnect harddrive and memory from laptop.Reconnect and try to reboot.Possible issue with motherboard.

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My Toshiba Satellite A30 laptop keeps switching off when charging. It works fine when on the battery but seems to overheat when I use it whilst charging the battery. Can you help ?


I would suggest that you try it with another AC adapter first, because it seems the adapter is faulty and therefore supplying more current into the laptop than necessary.
If it works perfectly with another AC Adapter, then you might just have to change your AC Adapter.
Hope it helps.
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As others have said, the most common fault with the ZV series is the power socket. However, you mentioned the Lightning Bolt. This indicates that the battery is being charged and it should go out as soon as the battery is fully charged.

If the Lightning Bolt flashes on and off regularly, especially when the power cable is moved, then the socket is at fault and needs replacing.

You can check to see if the battery is receiving a charge by doing the following

1. Right Click the Desktop
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3. Click the Screen Saver tab
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This will tell you the computer's current power source and whether the battery is charging.

I have replaced several of these sockets on ZV5000s and I'm sure the 6000 will be similar. I would not recommend this job for anyone without technical knowledge, despite some of the websites that say you can do it yourself. You will need to strip the entire laptop down and all but remove the motherboard before the socket can be replaced.

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Power Supply Port Burnout


1) You need to replace the DC Power Jack. This is the port on the laptop where the AC adapter (Charger) plugs in. {Power port}

Most so called repair shops won't touch this. (Notice I stated so called) They will want to replace the entire motherboard. {Geeks are us}

A bona fide computer repair tech can replace the DC Power Jack. Cost of jack? Around $10. Repair bill? From $50 to $125.

[Entire laptop needs to be disassembled, down to the bare motherboard in the tech's hand. Precise de-soldering, and soldering skills, are needed for the DC Power Jack replacement. Reassemble laptop.

This gives you an idea of what is involved,

http://www.insidemylaptop.com/disassemble-hp-pavilion-dv6500-dv6600-dv6700-dv6800-notebooks/

[Older HP Pavilion DV6500 through DV6800 models]

DC Power Jack replacement,

http://www.laptoprepair101.com/laptop/2007/12/06/dc-power-jack-repair-guide/

2) Replace the AC adapter. If the AC adapter has a separate cable from the power unit, to the laptop, then by all means just replace it. May be more of a headache, then just buying a universal AC adapter.

Barring none of the above is a feasible approach for you, and you wish to save the information on the harddrive, of both your laptop, and your brother's, I would suggest an economical external enclosure.

Remove the harddrive, and install it in the external enclosure. The enclosure has a USB cable, and is plugged into any available USB port on a separate computer.
(Desktop?)

The HP Pavilion ZE5000 series of laptops, (Business Notebook's), use an IDE (PATA) harddrive.
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(Desktop harddrives are 3 and 1/2 inches across in width)

This is one example of a 2.5 IDE (PATA) external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=3169580&CatId=2782

To remove the harddrive, I'll need to know the exact Product Number.
(P/N)
This is on the bottom of the laptop in a white Service Tag.
(DO NOT give out the Serial Number. S/N)

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4 Answers

Laptop


please check first that does the notebook work fine on the battery mode.
if system does not work on battery mode also it is a fault of the board that would have to be replaced

if it works fine on battery, then the problem could be with the adapter
to check the same, please try using another adapter or the same adapter on another hp notebook.
if the adapter does not work on another notebook, please get the adapter replaced.


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2 Answers

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Try this:

With the AC adapter and battery installed and it will not power up remove the adapter and the battery. Then plug in the
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3 Answers

Power will not turn on??


Try this:
1. unplugging the power cable
2. removing the battery
3. plug in power cable
4. switch on and start up

If this works, shut down, unplug and replace the battery.

Hopefully your problem is resolved.
John (Computer Tuition, Blackpool)

Nov 08, 2007 | Compaq Presario 900 /1500 Series EVO...

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