The cell phone part of my XV6600 suddenly stopped working. On the phone screen it displays Phone Off and the signal strength indicator has an excalmation point by it. I have another XV6600 that I have activated with the same carrier and phone number and it works fine. How do i get the phone turned back on?
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Before you even start trouble shooting ask yourself whether your phone may be barred from the network if it is stolen or the account holder did not pay their bill....If this is not the case then ensure that your phone is powered on. Hold the power button down for a full 3 seconds. (The power button is often located on the top of your phone. Please refer to your user guide for the location of the power button for your specific phone).
Confirm that your service is active. If you are unsure, contact your service provider.
Check that you have sufficient network signal strength. When you are at the start screen or in a call, the strength of the radio signal is indicated by the signal indicators on the left side of your phone's display. These indicators move up as the strength of the signal increases and down as the signal decreases. To increase your phone's signal strength, try moving your phone slightly, or move towards a window if you're calling from inside a building.
If you are still unable to place a call, please contact your service provider. If they are unable to assist you, please submit your phone so it may be inspected for repair.
Please try the following troubleshooting tips:
Ensure that your phone is powered on and that there is sufficient signal strength. When you are at the start screen or in a call, the strength of the radio signal is indicated by the signal indicators on the left side of your phone''''s display. These indicators move up as the strength of the signal increases and down as the signal decreases.
If there is a headset attached to the phone, it will not ring. You should be able to hear the ringing through the headset. Detach the headset and retest the phone to determine if that resolves the issue.
Check to see if the phone is in the "Silent" profile. If the phone is in the "Silent profile", change the "Silent" profile to the "Normal" profile and retest. To change your profile, please refer to your user guide.
Ensure that a ring tone has been enabled and the volume is not too low. (Please follow the instructions in your user guide.)
If your phone goes straight to voice mail without ringing and your phone is powered on and you have sufficient signal strength, your service provider may need to reset your voicemail services.
If your phone still will not ring, please submit your phone to repair so they may try to resolve the issue for you.
On the main screen type
*#06# for checking the IMEI
*#7780# reset to factory settings.
*#67705646# This will clear the LCD display(operator logo).
*#0000# To view software version.
*#2820# Bluetooth device address.
*#746025625# Sim clock allowed status.
#pw+1234567890+1# Shows if sim have restrictions.
*#92702689# - takes you to a secret menu where you may find some of the
1. Displays Serial Number.
2. Displays the Month and Year of Manufacture
3. Displays (if there) the date where the phone was purchased
4. Displays the date of the last repair - if found (0000)
5. Shows life timer of phone (time passes since last start)
*#3370# - Enhanced Full Rate Code (EFR) activation. Increase signal
strength, better signal reception. It also help if u want to use GPRS
and the service is not responding or too slow. Phone battery will drain
*#3370* - (EFR) deactivation. Phone will automatically restart. Increase
battery life by 30% because phone receives less signal from network.
*#4720# - Half Rate Code activation.
*#4720* - Half Rate Code deactivation. The phone will automatically
I would suggest taking it to the phone company and asking them for help. The phone might still be under warranty, and you might be able to get it fixed. But if that doesn't help, you can often buy new display screens for phones and install them quite easily.
I would suggest looking on ebay for a screen for them.
Also, it may cost a little more, but you can buy a new phone exactly like this one for about 60 dollars on e-bay. This would be a last resort, but it is an option.
I bought this same phone off ebay but they will not work properly in North America.I have talked to different sources and the most important Network band here is(gsm850) which this phone does not have, so in North America you get a very weak signal strength.