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Sharp gx17 Handset Manager(PC)

I always manage to pair my sharp gx17 mobile with the PC via bluetooth. When I open Handset Manager (to manage my mobile) in my PC, it keeps saying 'trying to connect to the handset' and eventually it never connects. So I have a situation where the PC and mobile phone are recognizing each other but the Handset Manager (PC) does not connect to the mobile. Can you kindly help please?

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  • Anonymous Apr 29, 2008

    Hello, i am having the exact same problem. The device is connected, when i conected it, the bluetooth manager added 2 COM ports for incoming and outgoing. But the handset manager keeps saying "trying to connect to the handset". And nothing else.

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If it's like the problem that I've had with a GX29, where I had "trying to connect with handset", The answer is "on your MOBILE PHONE" go to settings, connectivity, then PC software and select either "BLUETOOTH or DATA CABLE". I have just spent 2 days trying to solve this as I was trying to connect via a data cable and eventually discovered that my phone connectivity had been set to "BLUETOOTH". I would have thought that the handset manager softtware could have been written to inform the user of this error instead of waiting forever with the "TRYING TO CONNECT TO HANDSET" message. Hope that this helps.
Brian in Bonnie Scotland.

Posted on Mar 03, 2010

You will have to check the com port your phone is in. In my case was com 4

Posted on Jun 04, 2008

I had the same problem, and the solution is:
Open the Handset Manager, select Options->Interface Configuration, and in select the COM 4. Click Ok and see it connecting to the phone. It worked for me!!!

Posted on Jun 04, 2008

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JUST A LITTLE EXTRA LOOK ON YOUR BLUETOOTH PROPERTIES ON YOUR PC AND YOU WILL SEE THE CORRECT COM PORT TO CHANGE TO

NOT THE ONE WITH "XXXYOURPHONEXXX SERIAL PORT"
THE ONE WITH JUST YOUR PHONE NAME :]

Posted on Jan 19, 2010

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