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Net work printing

I have a desktop and HP printer on a network with a laptop. I used to be able to print on the network from my printer, now I can't. The correct printer is check in the control panel on the laptop but when I try to check anything in the drop down menu, I get a message that the print spooler is not started. I have stopped and restarted but still get the same message. This problem also started about the time I upgraded my security software.

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  • LongT Apr 15, 2008

    I corrected the problem this morning. It did have to do with the suscription renew resetting some of the parameters. I went into firewall rules and discovered that the network was set at disabled. I changed to "safe" and everythign works fine. Thanks for you help.

  • scooterbuoy Nov 05, 2008

    I have a APSUSB1 AirLink print server; I started having problems printing when I recently upgraded my router to a Belkin Wireless G Mimo. I can print a test page from PS Admin but can't print in normal mode.

  • B Joan Rapier
    B Joan Rapier May 11, 2010

    Hi LongT



    Have you tried (from a command window):

    net spooler stop spooler

    then

    net start spooler



    I suspect you have but I should ask anyway.



    The correlation you made between this issue and when you upgraded your security software is a good one. These observations, most times, are right on the money. Sometimes, though, they're red herrings...



    How are you doing w/ respect to file sharing, etc. on this LAN since your security software upgrade?



    Any other issues at all?



    Can you disable the security software and see if the problem persists? (The security software that will REALLY disable itself when told to do so is rare these days so, even if you have "disabled" it, it could still be interfering w/ your ability to access network resources.)



    Is the network printer on its own node or print server device or is it connected to a print server (running a server OS or client OS)?



    Please, post back w/ your answers and any other questions, observations, comments you have. Also, if you have ANY other direct or peripheral information related to this issue, please, include that as well.



    Thank you

    BJ @:)

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  • 202 Answers

My apologies on the typo in the net commands
Should be...

net stop spooler
net start spooler

Posted on Apr 14, 2008

  • 4 more comments 
  • B Joan Rapier
    B Joan Rapier Apr 14, 2008

    Can you print to a local printer from this computer? If you're truly having spooler issues, I'd expect an issue w/ a locally connected printer as well.

  • B Joan Rapier
    B Joan Rapier Apr 15, 2008

    You're certainly welcome, LongT.



    Thank you for using FixYa. We're here to help.



    BJ @:)

  • B Joan Rapier
    B Joan Rapier Apr 16, 2008

    Hello LongT



    Hopefully you're merrily printing across your network now. :)



    It appears that my solution lead you to the resolution of your problem. Would you, kindly, take a moment to change your rating to a "FixYa". I would be **most humbly** grateful. :)

  • B Joan Rapier
    B Joan Rapier Apr 16, 2008

    Hello LongT



    Hopefully you're merrily printing across your network now. :)



    It appears that my solution lead you to the resolution of your problem. Would you, kindly, take a moment to change your rating to a "FixYa". I would be **most humbly** grateful. :)

  • B Joan Rapier
    B Joan Rapier Apr 16, 2008

    Hello LongT



    Hopefully you're merrily printing across your network now. :)



    It appears that my solution lead you to the resolution of your problem. Would you, kindly, take a moment to change your rating to a "FixYa". I would be **most humbly** grateful. :)



    BJ @:)

  • B Joan Rapier
    B Joan Rapier Apr 16, 2008

    Thank you, kindly LongT! You're swell! :)

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HP OfficeJet 7310 - My print jobs get stuck in the que and never print. In "devices and printers" it says "printer offline". It is a network printer, to which all ethernet connected...


Solution 1 :
Go to START MENU
Choose RUN
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer also turn off your printer and switch it on.
It will work fine right now
I hope it helps you

Solution 2.

Check the printer driver using device manage and maybe it is corrupted. Try test page if necessary.

Solution 3.

Reinstall the printer software

Solution 4.

Check the network switch hub and maybe some loose connection.

Solution 5.

Reinstall the printer software

Solution 6.

Check the configuration of the printer is somethings not correct.

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Unable to Print on HP Printer


There are 2 simple methods to resolve any print job stuck in queue issue. However, both the methods will not fix printing issue if the HP Printer is in Error mode. Make sure your printer is able to print self test page to prove its functionality,

First method.

This Utility program resolve all the printing issue for HP Printers Only ( Network and USB connection )

This Utility will Resolve :

1. Check Connectivity between the Pc/laptop and HP Printer
2. Check if there any Documents stuck in Queue
3. Check if all the software/Drivers are correctly Installed
4. Check if the HP Printer icon is the default icon to print
5. Will Resolve Printer Spooler Issue and few more issue

Download the file on Desktop and Run the program ( Ex. File name = HPPDU.EXE )

Click ->> HP Print and Scan Doctor to download the Utility and save on Desktop location
Run the HP Print and Scan Doctor file and follow the instruction on screen to fix.

If this does not fix, try the 2nd Method given below ( this is manual process to clear the print job stuck in queue )

This works for all brands of printers ( HP, Canon, Epson, Brother etc )

Click Start > Programs > Accessories > then select Command prompt, then the black window will open and there type NET STOP SPOOLER and hit enter that will confirm service is stopped , after that on the black window type NET START SPOOLER and hit enter. Repeat this step 3-4 times and end the command with NET START SPOOLER and hit enter. Open the Printers folder and Refresh the Window ( Press F5 on the keyboard )

The service will be started and all print queue should already be remove.

// Above given solutions help in resolving print queue issue, however check the printer functionality if it is working fine ( the printer should be in working condition and should be able to print self test page, this utility cannot fix printer hardware issue //


* Please rate this solution with Thumbs up and comment to help us improve providing support

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Clear pause printing
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Steps to be follwed to set right :

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