Question about HP PSC 1410 All-In-One InkJet Printer

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My HP PSC 1417 wont print from my Toshiba laptop with vista, everything says it is connected properly, and the print job is waiting but never prints, if I plug the printer into an older laptop with XP the print job starts straight away. What can I do to my Toshiba to get it to work with my printer

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  • kiwigeezer20 Jun 23, 2010

    Many thanks 'Rider on way' however this has not solved problem, the HP diagnostic tool cannot detect a connection to the printer, not sure where to go from here, silly to have to change computers whenever a print job is required. USB ports are good for every other device I use. Any ideas?

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Http://www.fixya.com/support/r5095488-unable_print_hp_printer

Posted on Jun 22, 2010

  • ONE-Touch-Solution
    ONE-Touch-Solution Jun 23, 2010

    Disconnect the USB Cable from laptop
    If you have the Printer software disk, follow these steps,
    Open the disk - Open Util folder - Open CCC folder
    Run the Uninstall_L2 bat file
    Restart the PC
    Run the Disk - Choose Add a device Option and continue with the instructions
    If this does not solve the issue, you need to do Unistall_L2 and UninstallL_L3 and reinstall the software

    If you dont have the Software disk ( Open Control panel and Programs and Features and Uninstall all the HP Software present in the list )
    After uninstalling all the HP Printer related Software, Restart the PC.

    Click on this link to Download the Software from HP website
    http://h10025.www1.hp.com/ewfrf/wc/softw...




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» HP PSC 1401 All-in-One
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