Question about Sony Handycam DCR-TRV240E Digital Camcorder
Video handycam was working fine until last week and now suddenly it won't accept any cassettes. A Error code C:31:40 flashes this. What does it mean? Any help would be greatly appreciated.
After looking up the error code C:31:22, I saw all of the solutions for slapping the side of the camera. Slapped it 4 times, then the error code switched to C:31:23. Same solution... Whacked it 4 times, then the error code switched to C:31:40. Again, whacked it 4 times. Opened it up, turned it upside down and a rubber roller dropped out of the camera. I could see where it went, snapped it down on its metal peg and it works fine. Looks like its the rubber rollers that guide the tape that gets stuck. Before whacking it, make sure the RUBBER roller moves freely. Good luck!!!
Posted on Jul 26, 2010
I hate to admit it but yes, an internet search on the subject yielded that "smacking" the device from the bottom (cassette) side solved the problems of many people. I followed the instructions (instructions? just slap it!) and after my second trial, I am ashamed to admit that it started working...
Posted on Jun 07, 2008
Hi, I have the some problem (c:31:40) with a sony hi8 from 2004. I hit the camera 4 times with a flat hand at the bottom. Problem Solved !!! Sabri
Posted on May 10, 2008
Hi, I have the some problem (c:31:40) with a sony D8 from 2004. I hit the camera 4 times with a flat hand at the bottom. Problem Solved !!!SABRI
Posted on May 10, 2008
SOURCE: A Error code C:31:40
Please see the detail below for the said error code C:31:40
According to the symptom this show that there are two faults
1- Mechanical adjustment is out.
2- Head is durty.
1- Mechanical adjustment is required of tape loading section.
2- Need head cleaning.
Please contact any expert nearby to yoy to fix the problem, because mechanical adjustment is not an easy task that's why prefer repair man.
Thanks for using fixya.
Posted on Jun 16, 2009
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Jul 11, 2009 | Sony Handycam CCD-TRV68 Camcorder
Dec 16, 2007 | Sony Handycam DCR-TRV18E Mini DV Digital...
Jun 15, 2009 | Sony Handycam DCR-TRV240E Digital...
Jan 09, 2009 | Sony Handycam DCR-TRV240E Digital...
Dec 23, 2008 | Sony Handycam DCR-TRV240E Digital...
Jul 31, 2008 | Sony Handycam DCR-TRV240E Digital...
Aug 14, 2006 | Sony Handycam DCR-HC42E Mini DV Digital...
2,740 people viewed this question
Usually answered in minutes!