Question about Dell Inspiron 9400 Notebook

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Wi fi light off

I got a dell inspiron 9400 and my wifi ligh went off and I can't get it back on
please help me from lisa

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  • Ulysses31 Jun 02, 2008

    Hi, I have a similar problem. My laptop was on, online working fine over wifi, I went away, came back and the connection was lost. The light wont illuminate and windows no longer has my wifi card in device manager. If booted into bios and it says under wifi card that a dell wifi card is present but I can not get any further. The wifi card light doesnt come on and I cant connect. If i press the wifi button the little icon appears to say its on (or off if already on is selected) but it doesnt actually do anything, it doesnt turn anything on. Ive also tried scanning for hardware in device manager and doing a system restore which had no effect (except creating a load of directories with (2) at the end).

    Any help would be appreciated


  • Ulysses31 May 11, 2010

    Further to my message the wifi card is not showing as present in bios now, it wasnt before then was then wasnt again. Does it sound like its just been fried. Ive taken the pannel off to look at it but it looks a bit hard to remove as theres some metal catch thing that looks like its soldered to the board that stops it moving so i couldnt pull it and re-seat it unless I have gotten it wrong of course.


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Yey i figured out how to reseat it. really easy the clips just push back, pops out and then put it back in and it all works again. god knows what hapened. Now to delete all that stuff with (2) stuck in front of it. The stuff in the kaspersky roll back update directory wont get off my hard drive, it refuses to be deleted.

Posted on Jun 02, 2008

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Hello Lisa

(01) Is the switch for your WiFi radio in the ON position?

(02) If it is, then it's possible your WiFi connection is (in your operating system) disabled or missing.

(03) If your operating system is Windows Vista, please, go HERE to learn how to access your network connections.

(04) If your operating system is Windows XP
(a) Click on START

(05) In either case, make sure your wireless connection is showing there.

(06) If your wireless connection is showing in your network connections, it is likely disabled. In that case, right click on it and choose ENABLE.

(07) Now, let's see if your WiFi LED lights back up for you.

(08) If it doesn't or if there was not a wireless connection in your network connections, please, post back here and let us know. We'll work w/ you to determine why it's missing.

Thank you,
BJ @:)

Posted on Apr 14, 2008

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  • B Joan Rapier
    B Joan Rapier Apr 14, 2008

    Once you assign ratings to the experts' contributions, the problem will be automatically closed and we'll no longer be able to assist you. So, please, wait until your problem has been resolved before assigning ratings and choosing the "Best Solution". As long as the problem remains open, we will continue to work w/ you until it is resolved.

    When you no longer need our assistance, kindly take a moment to rate the experts' contributions ("solutions") and to choose a "Best Solution". It is customary to assign "FixYa" ratings to the expert(s) whose contributions solved your problem(s) or answered your question(s).

    Thank you again,
    BJ @:)

  • B Joan Rapier
    B Joan Rapier Apr 14, 2008

    I neglected to ask in my 1st post.... are you still able to connect wirlelessly even though the WiFi LED is not lit?

    If that is the case, then disregard my previous instructions. You simply have a failed LED. As long as your WiFi is working, the dead LED won't hurt anything. It isn't required for your WiFi radio to work. You can have it repaired if your computer is in warranty. Otherwise, I wouldn't worry about it.

  • B Joan Rapier
    B Joan Rapier Apr 17, 2008

    Hello Lisa

    How did it go? Did the information and links I provided you w/ enable
    you to to get your laptop's wireless radio and networking operating properly again?

    I DO hope that is the case. :) If it isn't, please, post back here and we'll continue to work w/ you.

    it is the case, would you kindly take just a moment to reward my efforts at
    helping you w/ a FIXYA rating for my "solution"? I would be very grateful for your kindness and the show of appreciation.

    Thank you once again for using FixYa! Have a beautiful day.

    BJ @:)


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