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Here's the symptom: A mysterious black box covers some or most of the picture on your TV, but not all the time. It may not show up on all channels, or sometimes it disappears only to come back later.
No, it's not the picture tube, it's your closed-captioning. Somehow your TV has been set to "text mode", and the screen is being cleared for text that isn't there. On channels or shows where captions aren't being broadcast, there's no box. But the box returns when captioning is being sent.
Many TV set remote controls have a single button to set closed-caption modes, so it's easy to set a TV to "text" without knowing it. (Especially when you have kids who love to press buttons!) Then when the box pops up, it's a mystery.
Simply press the captioning button on the remote, or use the set's menu, to cycle through the settings until you turn captions off. No more box!
It sounds like a text box that isn't receiving any text. If it covers almost the entire screen, then you might have accidentally got the settings into DEMO mode. It could also be a box for closed captioning, but that usually covers just the lower part of the screen. Either way, the solution is to go into the setup menu and restore facotry presets.
The problem with the black box happened to me. I had pushed the subtitle button on my remote by mistake. Interestingly enough, as soon as I pushed the SUBTITLE key again, on the remote, the black boxes disappeared.
It also says CC which means closed captioned-- So the bottom on my remote is Subtitle, and then on the subtitle button is cc...
On your remote should be a button called TV caption or text. Turn off the closed caption as someone hit it and turned it on by accident. If its not on your remote, then it is in the menu. Good Luck
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