There is a dvd stuck in the player. The dvd loads and plays just fine but won't come out after pressing the eject button.

Have you tried using a CD player cleaner in the unit? Try a "wet" system. One that uses a cd with tiny brushes on it that you pour a little (included) cleaner on it and run it in the player as if it were any other cd. They have worked miracles for me in the past. Also, although I'm not sure about Kenwoods, I have had a number of aftermarket head units and they have all had. "Reset" button on them. I usually find them on the front located behind the faceplate. Simply remove cd's, press and hold button (with ballpoint pen) for 10- 20 seconds. This will require you to reset time, memory etc... Good luck!

Soo easy just keep playing with it keep pressing the button the same thing happend with my mom and i got it out the way i told you.,DO IT WHEN YOU CAN!! :)

TRY TURNING OFF CD PLAYER.WAIT 10 MINUTES THEN TURN CD PLAYER BACK ON THEN PRESS THE EJECT BUTTON.SOME TIMES CDS PLAYERS GET HOT WHEN PLAYED FOR A LONG PERIOD OF TIME.MY CDS SEEMS GET STUCK WHEN I PLAY CD PLAYER LONG TIME.SOMETIMES IF CD DONT COME OUT .IF IT STICKING OUT JUST A LITTLE.TRY PUSHING BACK IN CD PLAYER THEN EJECT IT.THIS TRICK WORKS SOME TIMES.

this meens the cd player needs a cleaner disc put in it or new player

On some DVD player there is a little pinhole next to the opening or tray in case the disk or tray won't eject. You can unbend a paper clip and insert it into hole and see if it will eject. If not you will need to remove radio and have it serviced.

Your vehicle is not that old, take it to the dealer and see if your radio is still covered under warranty.

Good Luck!

I just acquired the same problem. I tried to put a new CD in and it wouldn't take it. I ended up pushing it in when I was trying to get it back out and now it won't play the CD, or eject it. I think it could be stuck between tracks, but they want $188 to look at it and fix it even if it is a simple fix. I am looking for suggestions also, Diane

I would first try removing the fuse to the radio/cd player, see if that resets the system and get the cd out.

Hope this helps some.

Matt

how to remove a bose cd/radio from dash of a GMC envoy slt cd's are stuck inside

The Honda dealer just wanted to replace my entertainment center without even troubleshooting and I wasn't convinced that it was "broken" so I found the FIXYA website and saw that others had the same problem and I followed their instructions and it now works fine. I am going to call the Honda dealer to complain because they should have known this.

We simply pulled the fuse out and put it back in and then reset the radio code!

There is nothing you can do with this problem unless you are able to repair DVD players, the loading mechanism of any DVD player is very complicated, chances are a small part has broken. Call the dealer and ask for the phone # of the repair center they use, call them for an estimate, don't go through the dealer, they will double the repair bill from the radio shop.