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Lanier LD 024c

I bought a Lanier LD 024c from a friend. I have DSL service, the machine was previously hooked up to a cable modem. I have everything working except the scanner portion that e-mails directly from the machine. It keeps giving me a "can not find SMTP server check DNS or SMTP" error. Is this something in the setting that is easy to fix?

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You need to check the DNS server. Press user tools, system settings, interface settings. This screen will display IP address settings. There is a DNS selection. Put the Ip address for the DNS in there. (obtain by, Windows desktop screen, Start, run, type cmd in the input box, enter, at the prompt, type ipconfig /all. it will bring up your settings. write down the DNS setting.)

Now, your SMTP server setting can be obtained by going into your Email account settings. There will be a spot for servers. If you are using Microsoft exchange server, you can use the server name or its IP address. Otherwise, it will be your ISP email server setting. You can just call your ISP and get the outgoing server name. Once obtained, go into user tools. system settings, file transfer and plug in into the SMTP option. I think if I'm not mistaken, there is a connection test there as well. (The 024 might be too old to have that) That should do it. You may need to enter in a email name and password for athentication.

If you have any problems, you can call the Lanier help desk too. 800-424-1573

Posted on Apr 19, 2008

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