Question about GN Netcom GN 9120 Professional Headset

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No Dial Tone

When I pick up the headset it lifts the receiver off of the phone itself, but there is not a dial tone. There is a dial in the back of the base, and if you turn it, then there is a dial tone. I checked all of the hook-ups, they are all properly attached, and I know that it is fully charged... What do I do?

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  • troyster Jul 09, 2008

    I have the same issue with the exact same model - battery is fully charged and it lifts the handset but no dial tone

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SOURCE: Not getting a dial tone

try turning the nob on the back of the base.

Posted on Mar 07, 2011


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Hi, You can use this instruction to activate and de-activate Call divert .Works on all phone


Turning Call Divert On

*
by Touch Tone phone

Step 1 Lift the receiver and listen for the dial tone.
Step 2 Press the Divert On button if using an Optus OneTouch phone, or dial *78 from any other touch tone phone.
Step 3 Listen for three beeps followed by a continuous tone.
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Turning Call Divert Off

*
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Step3 Listen for two short beeps to confirm removal of the diversion
Step4 Replace the receiver.



Other Call Divert Options - Selective Calls
With selective call options, you can choose which numbers you wish to divert, accept or reject by adding these numbers to a list. You can list up to 30 numbers for each call option.

*
Turning On or Off Selective Call Options

Step1 Lift the receiver and listen for the dial tone
Step2 Press the access code for the service you require. You will hear a prompt telling you the status of the service and how many telephone numbers you have on your list. To turn the service on/off press 3.

Access codes Dial
*63 for Selective Call Divert Dial
*68 for Selective Call Accept Dial
*60 for Selective Call Reject
Step3 For Selective Call Divert you will then hear the 'divert to' number that is currently entered. If this number is correct press 1. If it is incorrect, press 0, then re-enter the phone number you wish to have your calls diverted to. When turning this feature off dial 3 again.
Step 4 The feature is now on/off.
Step 5 Replace the receiver.


Note: You can divert calls to a local, national or mobile. However, you cannot divert calls to emergency, 0055, 1900, 008, 1800, 0050, 13, 1300 or international numbers.

Hope it helped.

Thanks for using fixya...

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