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Reinstalling my norton software after reinstalling windows my account is paid till november but there is no option to reinstall the software

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I work in a computer repair shop, the first thing we do is remove it, i would advise just getting rid of norton and installing AVG free and comodo firewall

Posted on Apr 14, 2008

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My hard drive had to be replaced. Please reinstall my Norton account which was ordered and paid for in August 2011. My confirmation # NP114220385. Thank you.


hello

i am certain if you purchased this Norton product via internet, you would have been sent an email with the confirmation purchase receipt. That being the case, simply go to this site below and follow instructions HOW TO RE-DOWNLOAD your Norton product

http://us.norton.com/support/kb/web_view.jsp?wv_type=public_web&docurl=20080514162318EN&ln=en_US

please send me 4 thumbs up

Aug 31, 2011 | PC Desktops

1 Answer

Have been using norton antivirus corporate edition for the past three years and have not had any problem till two weeks back. When I run a scan the scan window pops up and shows scan has been stopped by...


well there may be a problem in your software it may happen that one one the file may get corrupted so you need to repair your norton antivirus aby software setup or reinstall it.. thasit..

May 19, 2010 | PC Desktops

1 Answer

Windows does not start normally it will only start in safe mode


Did you add or remove any software recently? Seems that while uninstalling some system file essential for the OS is either deleted or renamed. Now the PC's OS will not function i.e. boot-up. Try repairing the OS if that option is available, restore it to date & time before any software was uninstalled(if its still retains to till that date), as a restore point. If all the above fail, reinstall the OS on C drive by replacing all the system files in the Windows OS, only draw back being that all the softwares present in your PC is reinstalled............sodeep

Sep 19, 2009 | Gateway GT5058 Desktop PC

1 Answer

Nortan 360 does not work and wont open


Been there.

Download the Norton Removal Tool at this link:

Norton Removal Tool

Click the 360 selection from the list to download. Save it to your desktop.

Run the Removal Tool.

Reinstall the Norton 360.

You will have to re-enter your CD Key or log in to your symantec account to verify your software.

Nov 01, 2008 | PC Desktops

2 Answers

Norton 360


download the trial version from nortons website then just click like purchase now or whatever it says and it should give you the option to enter your serial number

Oct 28, 2008 | HP Pavilion a305w (DM181AR) PC Desktop

2 Answers

I have several virus's detected including worms and trogen 22 files infected. i have Norton 360 version 2.0


Your Norton's anti-virus database if probably out dated. You need to update it and then start your computer in Safe Mode and run the anti-virus scan.
To get into Safe Mode:
Shutdown your computer. Then restart and hit F8 as soon as the video shows. then when you get the menu, select Safe Mode from the menu.
If you cannot get Norton's to update, download the free version of AVG Anti-virus and run it in Safe Mode.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Oct 11, 2008 | PC Desktops

1 Answer

Restore3


Hello,

I found these instructions for you on the Sony support site.



Solution
sp.gif sp.gif IMPORTANT:
  • Before performing a recovery, go to the Sony® eSupport Web site at http://esupport.sony.com and check your model-specific support page. Look for software and driver updates or check for knowledge base solutions that may help you solve your computer's issue.
  • This model does not require Recovery CDs. Recovery data is included on a special partition of the hard drive.
  • Do not interrupt the power during the recovery process.
  • Before performing a recovery, disconnect any external devices not supplied with the computer such as printers, network cables, cameras, or external storage devices, like hard drives or flash drives.
  • Customers who purchased the Symantec® Norton Internet Security® 2007 software from the Sony Style® store with their computer must create a Norton Account to save their product key prior to a system recovery or the software cannot be reinstalled.

NOTES:

  1. Click the Start button, then click Help and Support . NOTE: If the Help and Support link is not available on the Start menu, re-enable the link in the Taskbar and Start Menu Properties window.
  2. In the Windows Help and Support window, click Backup & Recovery .
  3. Under Backup & Recovery , under VAIO Recovery Center , click Launch VAIO Recovery Center .
  4. In the VAIO Recovery Center window, under Choose a program , click to select the desired option:

    NOTES:
    • It is strongly recommended that recovery discs be created to help restore files if the operating system will not start. Recovery discs are bootable and can be used to perform a recovery on a properly functioning hard drive.
    • The Windows Backup and Restore option opens the Backup and Restore Center provided with the Microsoft® Windows Vista™ operating system. This provides the ability to save information from the hard drive, such as personal data files, and restore previously backed up data.
    • Computer problems related to hardware can be diagnosed using the VAIO Hardware Diagnostics option.
    • One or more drivers or factory-installed applications may be reinstalled with the Reinstall Programs or Drivers option.
    • The entire (C:) drive can be restored to its original, factory-installed condition by selecting Restore C: Drive .
    • Choosing Restore Complete System will restore the entire (C:) drive, while removing or restoring the Recovery Drive partition. Modifying the size of the hard drive partitions is also an option with this type of recovery. This option requires you to insert Recovery DVDs created using the Create Recovery Discs option.
    • To remove all data from the hard drive, including the operating system, all programs and personal data, choose the Wipe and Erase Data option. This option is provided for the convenience of advanced users who want to install a different operating system, and who want to ensure all data has been removed from the hard drive first. All other users are strongly urged to avoid selecting this option.

Please update me on the same.
Regards
Sammy

Jul 10, 2008 | PC Desktops

1 Answer

I downloaded norton anti virus about seven months ago,and last week my hard drive crashed,i have had a new hard drive fitted but do i have to pay to have norton downloaded again?


Hey helen185,

If you've had to restore your computer and need to reinstall Norton Anti-Virus, you should be able to download the software a second time as long as you have access to your order number and/or Norton account information. You should be able to do so by following this link:

http://www.symantec.com/norton/support/cs/kbload.jsp?docurl=step_2007102605434976&selected_nav=1&prev_id=downloads_orders_01&prev_link=link_02

Please keep in mind that the software you purchased may need to be Norton 2006 or a more recent edition in order to be downloaded a second time, as information provided by the publisher indicates that older downloads are no longer available.

Hope this helps you out.

Sincerely,
Aaron
Go Ahead. Use Us.

Jun 19, 2008 | PC Desktops

3 Answers

I have cd for norton antivirus 2008 need instructions on how to do it


1. Preparing before you begin
    1-1 Make sure that your computer has the necessary system requirements.

    * Windows XP Home Edition/Professional
    * Windows Vista (32 and 64-bit) Home basic, Home Premium, Ultimate, Business, Starter Edition

    * 300 MHz or higher processor
    * 256MB RAM
    * 180MB of available hard disk space

    1-2 Remove any other antivirus programs that you currently have installed.
    To remove them, click Start > Control Panel > Add or Remove programs. In the list of current installed programs, click other antivirus or firewall programs, and then click Remove.

    1-3 Make sure that you can connect to the Internet, then close that window.

    1-4 Close all open programs on your computer.

2. Installing and activating Norton AntiVirus

2-1 Do one of the following:
If you install from a CD, insert the CD into the CD-ROM drive.
If you downloaded your copy of Norton AntiVirus, double-click the file that you downloaded.

2-2 In the opening panel, click Install Norton AntiVirus.

2-3 Read the License Agreement, type your Product Key if prompted, and then click I Agree.
If you do not accept the License Agreement, you cannot continue the installation.

2-4 In the Installation Options panel, review the options, and then click Next.

2-5 In the Pre-Install Scan panel, click Start Scan.
The scan takes a few minutes.

2-6 In the Installation Confirmation panel, click Next.

2-7 In the Activation panel, wait for the progress bar to stop, and then click Next.

2-8 If the Norton Account panel appears, do one of the following:
* If you currently have a Norton account, complete the Sign in to an existing Norton Account section.
* If you want to create a new Norton Account, complete the Create a Norton Account section.

2-9 Click Next.

2-10 In the Norton AntiVirus Installation Complete panel, review your subscription details, and then click Finish.

2-11 In the Welcome to LiveUpdate panel, click Next to begin checking for the latest product updates.

2-12 On the next LiveUpdate panel, review the list of available updates, and then click Next to begin the updates.
This process takes a few minutes.

2-13 On the final LiveUpdate panel, click Finish.
A system scan begins automatically. When the scan is complete, the Norton AntiVirus main window opens.

Apr 20, 2008 | PC Desktops

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