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Check for some obstruction in the paper path where the paper stops. There can also be paper cuts in some of the sensor arms that may be giving hesitation delys csusing the jams. Jam codes in service mode will also help isolate the problem to a more specific area.
Hi, did you check jam indicator that glows red left from LCD panel? Try to reopen the paper drawer and put it back strongly. If you have dadf it can show jam if its lift up all the way. On leftsideway, beneath the left door is paper pick up door reopen them and close more strongly.Also check the sensor flapper in the middle, wich is seen when paper pass door are opened.
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E010 code is main motor lock. Open front cover, Release Transport/Fixing Unit tray. Pull the tray out untill it stops. Try rotating the larger knob to see if Fixing unit will turn...if not, raise the exit/stripper assembly to check for jammed paper. If no paper present and the Unit turns freely, reinsert Transport/Fixing tray into copier. Latch into place. Close front cover. Power on machine.
It is possible that the main motor has failed, but not likely.
Seems the wheels on the left side of the feeder maybe slipped or something, I turned them 1/2 way over so the gray rubber part shows, then they were able to grip the paper and feed it into the copier. That worked for a little while, then it did it again, I turned them again and it worked. Maybe I just need to make sure they have a little traction to solve the problem. Thanks for your website.
When you put documents in the feeder and you push start do you see 2 black arms swing out to count the number of orignals? If yes, dose the doc tray begin to go down and then jams? If yes, you can try something.... OK, turn the copier off and move the 2 paper guides of the doc tray toward the middle. You need a #2 philip's head screw driver. Remove the 2 silver screws that will be sunk in a bit on the top of the doc tray. Once you remove the screws, remove the top part of the doc tray and you will have one connector toward the front. Unplug it and replug it back in and see if that works, if so return the 2 screws and you should be OK.
actually u hv not putted ur pblm correctly... paper is jamming in ur machine but fm which tray u r taking paper... n e way ... 1..if paper is comming fm down trays (i.e. 1,2,3,..or4) , try to clean the Pickup rollers of rubber material (at down side to the duplex tray or upside to the each tray) with some water and smooth cloth 2..if paper is comming fm bypass section then ur bypass pickup roller must be cleaned like above, or it must be replaced... ....try this and then also if not solved then place ur question again in detailed..
Do you get a paper jam or is the finsher not showing that is empty? You may have a broken bin or a miss alined bin or you have a lazy sensor flag. The copier should give you a idea where the paper jam is... May need more info. on this one..
Is it looking for toner or is there still a jam in it. You may want to try to turn it off and unplug the sorter and turn it back on. If that dose not work turn off again and unplug the adf and turn it on again. If that dose not work if you have unplug the bottom 2 trays. If one of those is causing the problem look deeper in to one of those units. Also, will it showw or flash a error code on the display?