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Could be 1 of 2 problems. Do you hear the ice maker actually run and turn at all?? If yes, then it is probably a bad water inlet valve on the back of the refrigerator. It is the plastic valve that the house water line hooks to. A bad valve won't let the ice maker fill but it should still try and run. If you never hear it actually run, it could be the ice maker itself is bad and not running.
It would help if you include the make and model number of the appliance that you are having problems with (Brand and model number is usually on back on unit).
Also I suggest that you include a bit of a description of symptoms, for example is the machine motor running? Appliances may have similarities but some have different ways to do the same thing so it is very important to know a bit more about your machine and the symptoms.
Does the machine have a light on it so you know that it is getting electricity, or can you hear a motor running? How does this unit get it's water, through a feed tube or do you put the water in? You see this is why it is important to know make and model.
On a refrigerator ice maker sometimes it is as simple as the water tube is blocked usually with a buildup of calcium, therefore the tube has to be cleaned and then it will again. Even the drain tube can affect performance or even stop performance.
How old is the machine? I have taken some units back to store even after warranty is out and after considerable discussion they make it good (exchange the unit).. I usually say something like, I am a very good customer of yours. I bought this here because I felt I could trust the things you sell. I ask them, Shouldn't this work for longer than this? Well, I have had success many times with that approach.
Ice maker has built in thermostat that turns cycle on at around 10 degrees F. If freezer temp does not reach that point the ice maker will not cycle. So either the freezer is not cold enough or the thermostat is faulty.
Make sure that the ice maker motor that turns the cams and controls the various stages is also working.
Best solution is to replace the ice maker. The ice makers are a cheap item and very hard to work on. It is easier to replace the ice maker rather than trying to take it a part and replaced the motor or gears. If you do want to take on the project you have to remove the ice maker and check the gears for a worn spot and the motor to see if it is still running. Parts can be purchased at a local appliance dealer. In tulsa we have Greers appliuances.
there is a micro switch in the ice maker motor module that shuts power off to the ice-maker water valve when the ice maker is full but i rarely see them go bad this is the easy way to deal with it pull the unit out unplug both the valves and turn the water on a sec if its running in the ice maker with the valves are unplugged then replace the valves if its not replace the ice-maker motor module