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My Thompson Freeview box keeps stuttering/time lapse freezing.

My Thompson freeview box keeps stuttering on every channel, to the extent that I cannot watch anything, so I am currently having to watch terrestial tv, is there aything I can do to stop this?

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  • Anonymous Feb 25, 2009

    Hi, i just bought the Thomson freeview dtr box last week i am having the exact same problems!! Im taking it back to Tesco for a refund!

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Hi Ive just bought a thomson dtr box and the picture keeps freezing .new arial new cable etc.well ive just tried a £20 freeview box and its fine good clear picture and dosnt freeze.I had a good signal when using the thompson box and its the box load of rubbish taking it back to shop.

Posted on Sep 25, 2008

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2 Answers

Freeview probs


can you try a external antenna on it?

Jun 19, 2008 | Televison & Video

1 Answer

Hi I have two freeview boxes running from one aerial which split at a boooster box, one tv works fine, it the farthest away from the booster box, but the other has some channels freezing up and stuttering,...


Hi,

The problem you describe is called "Digital Cliff Edge" and it's caused by signal loss. I wont go into the specifics of that at the moment as it's not going to help solve your problem. I you want more information about DCE, try an internet search.

As you are using the same aerial and booster/splitter for both TVs, you are correct in ruling these out as the cause of the problem. The fault is probably in the co-ax cables or connections but you might have a faulty freeview box. Please run through the following checks to establish the source of the fault.

1. Swap your Freeview Boxes - you shouldn't need to re-scan/tune as they are running off the same aerial..
If the Freeview box from the TV that is working correctly freezes and stutters on the other TV, the fault is probably in the cables or cable connections. Next, try the "faulty" Freeview box on the TV that is working correctly. If you get stuttering sound and freezing/pixellation you probably have a faulty Freeview box. DO NOT SWAP ANY CABLES FOR THIS TEST.

If the problem is the same after swapping the freeview boxes:

2. Swap any non-fixed cables, e.g the co-axial "fly-leads" and scart cables - one at a time. See if the fault "moves" with the swapped cables. "Fly leads" are the short co-ax cables that link the Freeview box to the TV or the TV to a wall mounted aerial socket. If the fault "moves" with the swapped cable, you have identified the source of the fault and should either repair or replace this cable.

Try these tests first and post back with the results. If you haven't identified the source of the fault, I will try to assist you further.

Regards,
BElectric

Nov 21, 2010 | Televison & Video

1 Answer

Samsung LE32N7 - Analogue channels ok - Freeview set top box ok- Tv's own digital tuner stuck on one channel (BBC1) in freeze mode - and won't unfreeze. Cannot access DTV menu- does not reset on power...


This is very common to a number of Samsung models built at the same time as yours and using the same in-built Freeview receiver.

There is no fix, the built in receiver is simply incompatible with the most recent updates to Freeview (as happened to many external boxes) and cannot be modified, the only puzzle is the length of time that your receiver kept going for. If your tv has a warranty still then you may wish to see if the fault is covered.

Without a warranty, all you can do is continue to use an external Freeview receiver. They're usually better quality anyway, and are easy to replace when they go wrong or become out of date.

Sep 17, 2010 | Samsung Televison & Video

1 Answer

Cant retune my digtal freeview as my picture keeps freezing


The retuning process is as follows:

  1. Press the [i+] or MENU button on the remote control to display the DIGITAL INFO menu.
  2. Press the BLUE button to display the MAIN MENU.
  3. Press the UP or DOWN buttons to highlight AUTO TUNING then press the OK button to display the AUTO TUNING MENU.
  4. Press the RED button to start the auto tuning process for all available digital channels.
  5. Wait for the process to complete.

If you wish to CANCEL the auto tuning process whilst it is processing then press the BLUE button at any time.

You may lose some channels when you retune the TV as the channels have been rearranged. To locate them look at the EPG although you may still find that some channels are no longer available on FREEVIEW. See the following link for additional information

http://www.freeview.co.uk/_retuneinfo/

If the above process does not work then check the link above for additional information and also visit the accompanying site links below to find more information for your model of TV / FREEVIEW box.

For troubleshooting the retune procedure visit http://tvretune.co.uk/troubleshooting/

For specific model information visit http://tvretune.co.uk/productmanuals/

Jun 02, 2009 | Samsung HL-S5086W 50" HDTV

1 Answer

We have a Thompson box in the lounge and until recently we had a Technix box in the conservatory. Both gave full coverage and good quality until a few weeks ago, when the Technix box gave very poor quality...


Can you try a non-working box in the Thompson box's location in the lounge? If you swap the boxes in the lounge and they both work normally then you must suspect that the cable supplying the conservatory must be the problem.

Feb 23, 2009 | Sagem PVR 6280 Freeview DTV Receiver /...

1 Answer

Freeview box


After scanning the box should save the channel automatically. If the box does not save the preset after scanning channels, then it is probably faulty.
Some box has a pinhole reset button at the back, if you have this reset button keep it pressed with a pencil for 10 seconds to reset the freeview box.
If it does not work, the nbox is probably faulty.

With freeview you only pay for few scrambled channels, the most of them are free and do not need any additional fee.

Freeview is not available in all areas, check that you have freeview in your location, and that aerial is well connected to the box, otherwise not finding channels is normal.

Sep 05, 2008 | Televison & Video

1 Answer

Similar problem as you helped me solve before.


OK, I think I see the problem there.
The aerial lead from the DVDR to TV should be removed.
You should have it setup the same as the other Freeview - VCR - TV
Nutshell time:
Main aerial to Freeview input.
Loop aerial from freeview output to DVDR areial input (all this does is allow you to watch freeview, or standard both out of the DVDR)
So..
Scart from Freeview to DVDR input
Scart from DVDR output to TV
Set DVDR to AV input mode.
Set TV to AV (whatever number you need for that..you now won't get anything on screen unless you have the right input selected)

If you can now see the Freeview picture on the TV and change the channels with the Freeview remote then you should be set for recording.

Having the aerial and a scart lead both going to the TV is not needed.

Apr 14, 2008 | Philips VR550 VHS VCR

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