Question about Acer (91.42R37.001) CD-RW/DVD-ROM (Combo) Burner

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Removed E drive in accident

HI I bought a Acer notebook and the cd/dvd burner was working great the first two days and now is saying that I can burn or listen to any cd/dvd because my E drive was removed I guess my 11 year old daugther did it in accident, how can I install it back ??? please help.

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  • Anonymous Jan 01, 2009

    my cd tray came and i try to get it back in and now i can't get it back out

  • kdavis21 Feb 08, 2009

    my drive can not be detected. it was working for a full year now it is not. i really need some help I can't play music, watch a movie or even load a disc. I can't copy my home movies or anything because my drive is not working.

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Dear dity2325

Right then, this depends on how you mean by the E:\ (CD/DVD) drive was removed. If it was removed physically, and the drive is actually taken out of the laptop then installing it is easy enough. All you need to do is locate the drive the correct way round, and then push it home into the open slot until it locks into place. Then you are pretty much done.

You may have to go into the BIOS/ CMOS settings and make sure that the drive is recognised in the system, if not then there is a way to get the drive to be recognised, but it will mean that you have to scan for hardware changes within the CMOS/ BIOS and then once the drive is detected, you save settings and exit, then you are done.

If the problem is within the windows or other similar operating systme, then you are going to have to format your hard drive, and re-install your operatingg system, and see if windows then picks up the drive again. If it does not, then it will be a lot easier to just discard the old optical drive, and buy a new one as they are somewhat cheaper now than they were a few years ago. If you do decide to service the unit yourself, then i cn provide you with technical assistance on this too, but i will need to know a lot more details about your computer system in order for me to help you.

Well i do look forward to hearing what you have to comment or ask with regards to this matter, and i will reply to you as soon as possible with more information should you need it.

In the meantime I hope that this is the fixya for you, and also wish this matter to be resolved with this information provided.

hope to hear from you soon, and take care.

yours sincerely

Oz

Posted on Apr 14, 2008

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