The copier is showing the error code E2. But we've taken it apart at the back and at the front as suggested in user guide and no paper jam to be found. But we cannot clear the error code. Any ideas so we can use it again?
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Re: E2 Paper Jam code flashing .... but no paper jam!
There is a small sensor on the fuser that most likely has become disloged. It requires a lot of disassembly to get to.
But an E2 code is that sensor not being cleared off. It pops out of the frame sometimes during paper removal.
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There is an actuator type sensor between 1st paper tray and reg sensor.sometimes a piece of paper gets stuck there. Open the door on right dude and shine s torch down u may c a piece there. If not go into service mode and do an smc print and identify sensor with jam and test it in input mode.
An error code showing that there is paper jam alert, but no paper is in anywhere in the machine except in the tray.....I have checked all areas, taken the back carriage of the unit, opened the top and opened the machine. removed the paper tray, everything, but there is no paper stuck in the unit
Dear Shaun McKenny, I just posted a fix to a Error Code E3 which is a paper jam that had no visable paper jam..Try this...it may be that you have some kind of paper stuck in the rollers...and you just can't see it ! Turn printer OFF for at (10 Seconds) then turn it back ON and listen to hear the Feed rollers turning and Force FEED a sheet of paper into your printer...until it catches and pulls the paper through and see if some scrap of paper comes out with the
sheet ? GOOD LUCK ! Let me know Phil at email@example.com
If this works for you, spread the word !!