Question about HP Office Equipment & Supplies
This is a bug in the C5280 software.
The one thing that worked for me was purchasing and downloading SureThing Disc Labeler at www.surething.com. Apparently it accesses the printer directly, bypassing the faulty driver.
Yes, it costs $30, but it was worth it to me to end hours of frustration. Also, you can download a 15-day trial version for free.
Posted on Dec 10, 2012
Works fine for me :)
Posted on Sep 12, 2008
I have tried to print cd labels on two separate HP C5280 printers, with no luck. Printer keeps giving me an error message, cd/dvd tray is open. Printer just doesn't recognize the cd holder. I have uninstalled and installed the HP driver, spoke to the tech support, followed their instructions on chat, phone and you-tube, wasted so many labels, papers and the ink, complained to HP, all waste of time, money and energy. Please don't buy this product.
Posted on May 09, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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