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CANT PRINT LABEL ON CD - HP Office Equipment & Supplies

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  • Anonymous May 09, 2008

    I have tried to print cd labels on two separate HP C5280 printers, with no luck. Printer keeps giving me an error message, cd/dvd tray is open. Printer just doesn't recognize the cd holder. I have uninstalled and installed the HP driver, spoke to the tech support, followed their instructions on chat, phone and you-tube, wasted so many labels, papers and the ink, complained to HP, all waste of time, money and energy. Please don't buy this product.

  • Anonymous May 09, 2008

    I have tried to print cd labels on two separate HP C5280 printers, with
    no luck. Printer keeps giving me an error message, cd/dvd tray is
    open. Printer just doesn't recognize the cd holder. I have
    uninstalled and installed the HP driver, spoke to the tech support,
    followed their instructions on chat, phone and you-tube, wasted so many
    labels, papers and the ink, complained to HP, all waste of time, money
    and energy. Please don't buy this product.

  • Thollst Jan 03, 2009

    The HP doesnt' recognizer the holder. it worked only 3 times since I got it. Anybody can help?

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This is a bug in the C5280 software.

The one thing that worked for me was purchasing and downloading SureThing Disc Labeler at www.surething.com. Apparently it accesses the printer directly, bypassing the faulty driver.

Yes, it costs $30, but it was worth it to me to end hours of frustration. Also, you can download a 15-day trial version for free.

Posted on Dec 10, 2012

Works fine for me :)

Posted on Sep 12, 2008

I have tried to print cd labels on two separate HP C5280 printers, with no luck. Printer keeps giving me an error message, cd/dvd tray is open. Printer just doesn't recognize the cd holder. I have uninstalled and installed the HP driver, spoke to the tech support, followed their instructions on chat, phone and you-tube, wasted so many labels, papers and the ink, complained to HP, all waste of time, money and energy. Please don't buy this product.

Posted on May 09, 2008

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