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Xerox Fax Centre F12 keeps giving me error code E3 when I am trying to receive a fax from one particular client. I can receive faxes from others without problem, and this client says he can send faxes to others without problems.

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Looking through all the service documentation and engeneering tips, and also searching the Xerox.com database, I find no E3 code for a F12.
Do you have the ECM mode on your mechine set to "ON" ?
That is the error correction mode.
I really can't find an E3 message in service documentation.
I will download a user guide and see if I can find it there.

Posted on Apr 14, 2008

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