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Hi, you have to correct your settings, on the ectiol printer it self, just go THRUE the manual if you saying it far lie new..
If you get stuck, as quik way out, set all settings in your printer to "Defoult Setings" it will fix your problem..!
Hope it helps. Good luck
In general. If when copying you get a Full BLACK page printed then the scanner lamp is not lit. As no light is reflected into the image scanner, it interprets this as BLACK information so therefore only black is printed. Look into the ADF while the document is being scanned and I bet you will see no green light at all. A new Contact image sensor should cure it.
press function 6-4 start and let that print .. if you have no lines then the machine is the scan glass..
to clean scan glass open the control panel door but not the toner door.. you will see 2 green plastics on either side of the machine.. press them both towards the center and lift..when done properly you will lift the white plastic plate about a 1/4 inch.. tilt that up and clean the glass with windex or alcohol..
if this does not work you need a tech because you scratch the glass
You may have your machine set to print in "toner save" mode. Check your machine settings by printing a list. Also, some generic toner cartridges have too much polymer in the mix and will print light copies. If you change back to OEM toner, you may have to change the drum too, as the extra polymer stays in the drum unit and weakens the mix.
I am not technically qualified for faxes but most fax machines i have used have a setting that allows you to have a receipt that prints off after you have sent one, this is something that can be turned off if not wanted, look in the manual and it will tell you how to reset it, i think it was called "polling" after a fax has been sent it prints off this little bit that says what time it was sent how many copies and time received, fax number it was sent to and sometimes company name etc
some machines i have seen and used have a poll button after you have sent your fax, try just pressing it, it may print out a conformation receipt of the last ten faxes sent
hope i have helped, if so rate me please