Question about HP LaserJet P2015dn Printer

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Print from MS Word 03 & e-mail to P2015dn trouble

As I print from Word to my HP LaserJet, sometimes it does NOT print bolded words and prints the rest of my text, but sometimes it does the reverse. Process of elimination, I can print my whole Word document ok to another printer but am having trouble to this P2015dn.
When printing from an e-mail, portions of the e-mail is missing. I can print my e-mail fine to another printer.
I tested in Excel; printing just fine.
Any ideas?
Thank you, in advance.

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Hello,

This could be due to incorrect paper size. We have letter as default paper size in the driver, however, A4 paper size into the application.

Please try the latest drivers (Universal Printing Driver) from www.hp.com/support/ljp2015

- Nikhil

Posted on Nov 07, 2008

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